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“small rooms-good value”

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Best Western Plaza Hotel
Ranked #7 of 31 Hotels in Long Island City
Milwaukee, Wisconsin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“small rooms-good value”
Reviewed 3 February 2014

The staff at the hotel is exceptional, they were extremely friendly and outgoing. The breakfast was average, pancakes, sausage, scrambled eggs, with orange and apple juice. The rooms are extremely small (like Microtel small), but nicely furnished with a flat screen TV and a fridge. bathrooms are clean and do include a hairdryer. The entire hotel was clean, which can be hard to find sometimes. The location of the hotel is great, right in the heart of Queens within 30 minutes of Manhattan by using the F train.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kyle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (162)
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montreal
Level Contributor
95 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 29 January 2014

Very nice staff and a nice breakfast room open till 9;30 am.Breakfast has apple + orange juice, toast, pancakes, hard boiled eggs, apples and oramges, oatmeal and a warm gravy.

It is close to the green line subway.

Around there you have the Queen Mary boat,-hotel on which I stayed the nigfht before - free to visit or take the tour. Also the boats to Catalina Island is a bus ride away.
The pool is locked for safety reasons but the front desk can give you access.
Parking is free.

Room Tip: For travellers with sleep iunsomnia due to noise, choose a room in the rear of the hotel where I was...
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank montrealandre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 January 2014

The worse hotel experience i have ever had. Never again would i step foot in that establishment. The location is terrible, not a nice neighbourhood , did not feel safe, hotel and area were loud and unpleasant. the room was not clean, plugs didn't work, bathroom left much to be desired. The two reasons I chose the hotel were 1- they wed site said 2 queen beds 2- free wifi.
There were no queen size beds and no wifi.
after asking front desk repeatedly, one excuse after another. Even after changing rooms to another floor, repacking to bring all to new room which they said would have wifi. Still no wifi. AND no one ever came to make up the room!!!! Just upauling !!!!

Room Tip: Go to another hotel
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Renee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
1 review
Reviewed 10 January 2014

This hotel is just a block away from the subway station and ride to times square takes like 20 mins. Rooms are clean and the Front Desk employees Kumar and Salman were exceptional in giving out the directions about restaurants and sightseeing places. The only drawback was the breakfast area was too small and it gets crowded after 8:30 an the WiFi seemed to be pretty fair.

Room Tip: Room with the city view is amazing. Go for higher floor
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henderson, Nevada
Level Contributor
770 reviews
224 hotel reviews
common_n_hotel_reviews_1bd8 468 helpful votes
Reviewed 8 January 2014

This is a budget hotel located in a Queens neighborhood of other budget and mid-priced lodgings across the bridge from Manhattan. And I found it neither better or worse than the others at which I have stayed in the past. Maybe this hotel has a bigger lobby than the others and on-site security is more visible, but the rooms are basic as are the in-room amenities. I did have a small fridge, coffee maker, and safe in my room. And there was a breakfast bar on the mezzanine which crowded near the closing hour of 9:30. But the Wi-Fi was poor and someone must have monkeyed with the business center computers because the search engines were set for Italy. When I checked it, it took quite a while to get an extra blanket (8 hours). Also, the fridge was not plugged in and I had to move the dresser to get to the wall sockets. One day my room wasn't cleaned until 5PM (I had to ask). Neither the front desk personnel nor the housekeepers seemed to care much. I did not have a vehicle but, if you do, there is some parking and you can drive a short distance to the shops and restaurants in Sunnyside and Astoria. Otherwise, shopping by the hotel is a very bleak and surreal experience. But there is a 24 hour convenience store on the corner and 24/7 police security cameras will photograph you coming and going to the nearby subway.

Room Tip: Upper floors facing west might have a view of the Empire State.
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Stayed December 2013, travelled solo
Helpful?
1 Thank Zoom_Gotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, United States
1 review
Reviewed 2 January 2014

Very good location in close proximity to manhattan. Subway stop is just one block away. Rooms are clean. Friendly staff. Breakfast is average and needs bigger sitting area. No problem if you can just take it to your room.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Abhishek T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2013

BW Plaza Hotel is a good compromise for visiting NY on a resonable budget. Close to the F line that takes you to Manhattan in a few minutes, clean, comfortable. Has free (working!) wi-fi in the rooms that have plenty of space and are equipped with good furnitures overall.
On the grey side we can only comment about breakfast, that could help for a larger lounge and a maybe a wider choice of food and drinks; service lounge personnel was very helpful and friendly though, which made it more than acceptable overall.

Room Tip: Some rooms are rated to have a view on Manhattan and are a little more expensive but considering dis...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ABCONS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plaza Hotel

Property: Best Western Plaza Hotel
Address: 3934 21st Street, Long Island City, NY 11101
Phone Number:
Region: United States > New York > Queens > Long Island City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Long Island City
#9 Family Hotel in Long Island City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plaza Hotel 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more   less 
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Also Known As:
Best Western Plaza Hotel New York/Long Island City

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