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Hotel Vetiver
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Reviews (1,169)
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659 - 664 of 1,169 reviews
Reviewed 18 May 2013

the hotel service was very good, helpful, and friendly

good location, less than 5 mins away from 39av station

the rooms are clean with very nice views of Manhattan skyline

20 mins to town

just renovated and some rooms still renovating, therefore guaranteed a nice new place

they refill the toiletries everyday, very efficient

helped in calling a limo for us to go to airport, very good

very good value overall

Room Tip: ask for good view
  • Stayed: May 2013, travelled with family
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Thank Fartty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2013

Stayed here for two nights while visiting NYC. Booking ahead went smooth, and the price was quite good compared to others around, especially when you book a certain amount of time ahead to get a discount.

The room (with double Queen beds) was nice and clean, as was the bathroom. The staff was very helpful and friendly, with some good suggestions about where to get some food and other things. Basically, the entire stay was pleasant with everything you can expect from a hotel in this price range.

The only negative was a nasty draft of cold air coming from around the A/C unit, apparently this one was not sealed very well. Only found out where it was coming from on the second night.

  • Stayed: May 2013, travelled solo
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Thank Intrancium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2013

Just got back from 9 days NYC and stayed 9 nights at Hotel Vetiver. In general: nice hotel, good location. We stayed in a double bedroom with two Queen Beds.

Pro's: friendly staff, clean bedroom, daily cleaning and new towels provided, request for extra duvets was accurate, free wifi, breakfast was simple (bagels/croissants/coffee/tea/juice/milk) but good enough for us, only 1 minute walk from hotel to subway station (N/Q goes directly to Manhattan, within 15 minutes you are in Times Square!), next to the hotel there is a small grocery store.

Suggestions for improvements: the water in the shower was weak, more seats in breakfast room (waiting time about 5-10minutes between 8.30 - 9am), possibility to buy bottle of water (reception/machine).

Unfortunately we encountered one bad experience: We bought one pound of special M&Ms at the M&M store (souvenir for my two sons) and have put the bag on the desk in our room, not having the expectations that the bag was "unsafe". Apparently housekeeping was hungry during cleaning our room and decided to eat half of the bag (without our permission). Once we discovered this, we were furious! We couldn't believe that M&M's were unsafe! We informed the reception about this when we checked out. The lady of the reception was very nice, but felt embarrassed. She offered to pay us back (but we said it's ok) and said she would find out. Hopefully this won't happen again (hopefully it was a one time mistake).

I would have rated Hotel Vetiver with Very Good in stead of Average, but due to the M&M-incident I decided to rate the hotel with one star less. Nevertheless, I would still recommend Hotel Vetiver and would stay there next time, since the hotel is in general a good hotel with a reasonable price in a good location.

Room Tip: Request for a Manhattan view (from 6th-9th department)
  • Stayed: May 2013, travelled with friends
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Thank Caren1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013

+
Very good location (2 train stops from Manhattan) Rooms are spacious, modern and clean Front desk staff were nice and helpful (although they charged my card for our friends' "Condo" bedroom, and their card for our "Deluxe" bedroom.

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Breakfast was included. The food is good quality but the selection is limited (tea/coffee/orange juice/milk - fruit, cereals, bagels, sliced yogurt cake, croissants, yogurts). Breakfast room is too small for the number of guests. Between 8 and 9 people need to queue up to get in. We (5 people) stayed here 9 nights and had the same experience every day : The buffet food is refilled in small amounts at a time (if there is approx. 30 people in the room, you cannot bring out 3 croissants or 3 portions of fresh fruit every 20 minutes...) The staff looking after the breakfast room were hardly friendly bordering on impolite (don't expect hi and a smile). The lift gets extremely busy at breakfast time. So we were better off using the stairs (9 floors...) Now I would still recommend this hotel BUT make sure you get breakfast before 8:30

  • Stayed: April 2013, travelled with family
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Thank EIORK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2013

The Vetiver has potential due to their awesomely attentive staff but the attention to detail in the rooms makes it fall short of perfect. Missing tiles in the shower and holes in the wall where the toilet paper holder was once mounted give the impression that details are overlooked. And this, I hope, is temporary.... but good luck sleeping past 9am... the power tools of the construction crew in the room next door were my alarm clock. With that said the place is cute. It's close to mass transit and reasonably priced. They just need to hone in on a few details and it could put them over the top for this area.

  • Stayed: May 2013
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Thank ATMGrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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