My family of five stayed at this hotel for 5 days in mid June. The hotel was very clean and had well equipped rooms. Despite these positives we had a very disturbing occurrence with our belongings. We left one morning for the city and upon our arrival back at the hotel that evening I noticed that my phone charger was not mine. (The three members of my family that have cell phones all have different chargers.) I had charged my phone the previous night and it worked fine. When we came back to the hotel and I tried to plug in my phone, the charger was broken. My husband went to the front desk to let them know what happened and we would like a different maid servicing our rooms. The next day when we came back to our room not only was the broken charger on the counter, but a duplicate, working charger was in the room as well (which I guessed was my original one that had been "borrowed"). Our family travels quite frequently and we have never had anything like this happen before. It was quite unsettling knowing that someone had been in our room and switched our belongings...twice. The room did not have an in room safe which we always use when on vacation. Despite the positives this hotel offered, I would never recommend this hotel due to not having personal belongings safe.
- Official Description (provided by the hotel):
- Stylish extended stay hotel close to NYC offering spacious suites with kitchens, free breakfast & Wifi. Walking distance to subway, restaurants and bars. ... more less
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- Also Known As:
- Home2 Suites By Hilton New York Long Island City/ Manhattan View