Ok not even sure where to start. We where spendng a special weekend in the Adirondacks for my S/O's 50th Birthday. So I wanted someplace special for dinner. When we arrived it was not busy. There was a clerk behind the desk who didnt even look at us just made notes on a clipboard, then walked out. Next a woman appears, doesnt look at us and says what can I do for you? OK 2 for dinner? Asks where we want to eat, I guess we chose the fly infested cafe. (OK Northeast, warm fall day it happens) From there we were greeted by our waitress who seems nice enough but neither speaks or understands english very well. She trys to explain the specials which we got thru. She gave us the wine list. After coming back 3 times only to tell us our selection is not available, I simply ordered a glass of house Pinot Noir, which was not Pinot Noir, my boyfriend opted for a beer, with lime, yup she forgot the lime. Still we were ok. We ordered our meals. Thank god we ordered appetizers. It took over an hour to be served, people had been seated and left after us. Finally our meals come not as they were ordered and cold! Since it was a special occasion we had not complained and were just going with it. After a couple bites we decided we couldnt even eat it. When the waitress finally came back and asked us if we wanted it wrapped we politely told her just to bring the ck, that we couldnt even eat this. And she disappears again. After 10-15 minutes, which seemed like an hr, we walked out to the lobby. Where we saw her talking to the woman at the front desk and said right in front of us"They are the ones I was telling you about" Honestly we laughed and just wanted to get out of there. The woman at the desk became very combative because we ate the appetizers and had 2 drinks..and just wanted to give us a discount. #1. Not even an I so sorry. #2 I wasnt looking for a discount. I asked to speak to the owner, yup wait for it...She was the owner..Didnt even care. Needless to say I would never go back. During our wait we over heard guests form the hotel complaining and an other gentleman complaining about a burger. Its a shame that this place is so run down and is owned by such rude and uncaring people. Wish I had visited years ago before these people purchased it. I would highly recommend the Shamrock hotel and the little bar/grill right across the bridge.