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“What a dump!”
Review of Econo Lodge

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Econo Lodge
Ranked #5 of 5 Hotels in Malone
Reviewed 22 August 2014

Needing a room in Malone at the last minute for a family funeral, I ended up at the Econo Lodge. It's a dump! The wallpaper was falling off the wall. The shower sprayed all over the bathroom leaving an actual puddle on the floor. There were stains on the carpet. One of the dresser drawers was broken. The wifi only worked if I was sitting at the table right up against the window. The list goes on and on. The front office staff was efficient, but not particularly friendly. This place is nowhere near "worth the price." I will never stay at this Econo Lodge again.

Room Tip: Stay somewhere else!
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  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank Judy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econolodge m, Front Office Manager at Econo Lodge, responded to this reviewResponded 14 May 2017

We sorry for the inconvenience. We did not have very reliable employees working for us at the time of your stay. This should not have happened to you. We hope to have fixed this problem and hope that you will come stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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21 - 27 of 54 reviews

Reviewed 21 August 2014

The fact that they advertise that they have wifi is appalling. I had to tether my phone and use up data to get any work done while staying here. The room was full of flies and smelled like wet towels. Total dump.

  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
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Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econolodge m, Front Office Manager at Econo Lodge, responded to this reviewResponded 14 May 2017

We sorry for the inconvenience. We did not have very reliable employees working for us at the time of your stay. This should not have happened to you. We have also upgraded our Wi-Fi to make your stay more comfortable! We hope to have fixed this problem and hope that you will come stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

We traveled all over upstate New York, and this was easily the worst place we stayed. We had a free night with a Choice Privileges redemption. If I were to return to the area and pay cash for a room, I'd almost certainly stay elsewhere.

The location is really quite good. It's right on highway 11, just south of downtown Malone. A shopping center across the street includes a K-Mart with a Little Caesar's inside, a Burger King, and a Chinese restaurant. There's also a Walgreens just a short distance north and a Wal-Mart supercenter just a little ways south.

Most of the other guests appeared to be construction workers or other long-term stays. It's not a rough crowd, but the place didn't come across as very family friendly either.

We were put in building #3. It appeared that there had been water damage in the building. The room across the hall from ours was open with a fan blowing into it, and the whole building had a musty smell. Our room did not appear to have mold or mildew, but the smell pervaded the whole building.

Our room was large, with two beds and lots of incidental furniture. There was a refrigerator and microwave, in addition to the standard amenities. Except for a burnt out light bulb (which was replaced) and a bathtub drain that appeared to be broken, everything was in working order. It all looked as if it had seen its better days, though. The ice machine in our building was not in working order. There was a handwritten sign that said we should go to the lobby (in another building) for ice. The wi-fi was free and worked fine.

Our room had a balcony with a view of the town. However, when we opened the balcony door, we were assaulted by an acrid smoky stench. I'm not sure if this was from some industry in the city or what, but it was unpleasant.

We left at about 6:30am. At that point they hadn't yet set out breakfast items. We chose to have breakfast at the Burger King across the street.

Econolodges can be a mixed bag. I've stayed at some that were very nice and others that were utter dives. This was not horrible, but I really wouldn't call it good.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank dmbia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014 via mobile

Room they sent us to smelled like an ashtray (labeled) non-smoking. Moved us next door, smelled clean, phone didn't work, hair lingering on toilet. Breakfast (which was one of the reasons I opted for this hotel over another) was a joke, so we went out. Ice machine was broken; functioning machine was in a different building. TV & mini fridge did function, yay! My hubby wants me to mention the loin cloth-sized towels and pillows that rival the ones airlines give you for long flights.

Stayed: August 2014
3  Thank NYCulinaryGoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

Its a low class motel, it looks better in the photos then it actually is. Hot water didnt work in our room one time. The lobby smells badly and needs to be addressed.
The prices are cheap, Manny will work with you but its kind of gross.

Stayed: April 2014, travelled as a couple
2  Thank RachelDT29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2014

The photos are very misleading. Those rooms are not the one we were given. Our room smelled musty. There was a bug in the tub. The tub was dirty. There were 2 lamps without any bulbs, and then when the manager provided bulbs, one still didn't work. The TV was an old 19" tube with a non-working remote. We wanted ice, and the manager pours it out of a plastic bag. The pillows were lumpy and old. The key card did not work well and the door did not latch reliably leaving me feeling a little insecure. Noisy at night due to trucks and proximity to the road. A rather bright light at the back window interfered with our sleep. I was not even going to consider trying the breakfast. I suppose for $70 it is the best hotel for the money. If you are used to higher quality when you stay in a hotel, go for the added 40$ and choose the Holiday Inn down the road.

  • Stayed: May 2014, travelled as a couple
    • Value
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2  Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

nice room, we had two double beds, table and chairs, fridge, microwave, little coffeemaker. room was clean. good shower. comfortable bed. wifi for our laptops wasn't working good, slow. but overall it was a nice room and the price was very good. would stay again.

  • Stayed: April 2014, travelled with friends
    • Value
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1  Thank sbe1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Econo Lodge

Address: 227 W Main St, Malone, NY 12953-9501
Phone Number:
Region: United States > New York > Malone
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Malone
Price Range: £39 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 39
Official Description (provided by the hotel):
Econo Lodge is an economy motel chain based in the United States and Canada. Econo Lodge is the second-largest brand in the Choice Hotels system. It aims to provide affordable rooms to budget travelers. The properties contain a minimum of 40 guest rooms and are often located near highways or highway access. The Econo Lodge brand provides the hotel experience that simplifies travel—an easy stop on the road where you can find a great place to stay. And all at a great rate, too. We know you want a clean, comfortable room and a good night’s rest with a well-known brand you can trust. And that’s what Econo Lodge hotels deliver. We hope you enjoy your stay with us :) ... more   less 
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Also Known As:
Econo Hotel Malone
Econo Lodge Malone
Malone Econo Lodge

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