I stayed at the Quality Inn while on a business trip to Massena. The lobby area is quite inviting and a great place to relax by the fireplace. The room was mediocre at best. It was clean, but quite old. I booked a single room and expected it to be small, but that was an understatement. There was room for a bed and small desk and nothing else. No dresser or even a night stand. The room did have a microwave and mini refrigerator which was nice.
As many have said in previous reviews, the hotel is loud. Doors slam when you walk out of the room and echo throughout the whole corridor. It is a wood door with a metal frame with no bumper, so it sounds like someone hitting the wall with a baseball bat. You can hear every sound in the corridor and adjacent room. The bathroom was clean, but needed paint desperately. The door frame, hinges and towel rack were all rusted. My room was on the first floor in the front, which is just a few feet from the road. Noise from passing cars and snow plows was impossible to ignore. This is not a place to get a sound nights sleep.
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- Also Known As:
- Quality Hotel Massena
- Quality Inn Massena
- Massena Quality Inn