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“a comedy of errors”
Review of Quality Inn

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Quality Inn
Ranked #5 of 7 Hotels in Massena
Reviewed 21 July 2005

We had a horrible experience. They are in the process of renevation and I think they put us in the last room to be done. We had no air conditioning, the internet hookup had to be 20 feet from the desk and some of the room features might have been from 1950. The beds look like they were setup for "magic fingers", (didn't work) The way the bathroom was set up it was almost impossible to turn the shower on, and the bathroom was setup for some kind of "steam room" (didn't work).
The real problem was we had to keep the window open for air and about 6:30AM the jack hammers started outside and they started hammering in the next room.

Stayed: July 2005
1  Thank BILLG3505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 - 98 of 98 reviews

Reviewed 6 October 2004

Stayed at the Quality Inn for a recent government event. The hotel is well situated right on the 1 block of 'downtown' in Massena. I stayed in room 104, which was clean, large, had a King Size bed, full bath, table and chair, seat w/ ottoman, television, fridge, microwave and hairdryer. The exercise room is not very large, and the walls are thinner than usual between the rooms. I'd visit again, the decor was very North Country woodsy cute. There is a bar and restaurant, but I didn't visit. The continental breakfast was great - juice, cereal, coffee, and make your own waffles. It's near the town hall, chamber of commerce, and diner-type restaurants.

3  Thank KathleenLisson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Address: 10 W Orvis St, Massena, NY 13662-1815
Phone Number:
Region: United States > New York > St. Lawrence County > Massena
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Massena
Price Range: £63 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Quality Hotel Massena
Quality Inn Massena
Massena Quality Inn

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