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“Better than expected”
Review of Econo Lodge

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Econo Lodge
Ranked #4 of 7 Hotels in Massena
toronto
Level 6 Contributor
139 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
“Better than expected”
Reviewed 5 August 2013

I was on my way to Toronto from Boothbay Harbor, Maine and stayed here for one night. I booked it earlier in the day while in Vermont after reading the trip advisor reviews.
I was very impressed. Room was big, clean and well equipped - there was a fridge and microwave oven in the room. Doug at reception was very helpful.
Breakfast in what used to be the fitness room included make your own waffles, bagels, cereal, yoghurt, juices, coffee etc. Very well presented.
There is a picnic area at the front with a propane barbeque.
Walmart is five minutes to the east.
Good place to stay and the price was better than I could find anywhere else being a long weekend in Canada.
Andrew

  • Stayed August 2013, travelled solo
    • Value
    • Location
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Helpful?
Thank tocanada2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econolodge-Massena, Front Office Manager at Econo Lodge, responded to this review, 7 August 2013
Thank you so much for taking the time to write a review. We are glad to know that you enjoyed your stay with us. Hope to see you again in the future. Thank You
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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58 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Wilton, California
Level 6 Contributor
1,365 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 804 helpful votes
Reviewed 29 July 2013

It took four one night stops to get from Buffalo, NY to Bar Harbor, ME. This was night two. The booking went smoothly, we had a nice unit with fridge and microwave and a decent breakfast. The room was immaculate and the service excellent. Very happy with our experience.

  • Stayed July 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ruthandvern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econolodge-Massena, Front Office Manager at Econo Lodge, responded to this review, 7 August 2013
Thank you so much for taking the time to write a review. We are glad to know that you enjoyed your stay. Hope to see you again in the future. Thank You
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Luzerne, New York
Level 5 Contributor
65 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 July 2013

Good motel, not high end but great for the price. We had a very large room with great beds and very clean. Plenty of towels also. All room furniture was in good shape. Breakfast room was large with enough tables for about 30 people which is better than most. Breakfast was the usual fare of muffins, cereal, bagels, make your own waffles, yogurt with juice & coffee. Would recommend this hotel to anyone.

  • Stayed July 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank wanderer696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econolodge-Massena, Manager at Econo Lodge, responded to this review, 29 July 2013
Thank you for taking the time to write your review. We're glad to hear you enjoyed your stay here. We hope to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany NY
Level 5 Contributor
68 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 23 May 2013

I know EconoLodges can vary quite a bit, but this is one of the really good ones. It's right on the edge of Massena--we were attending an event in Potsdam, only 17 miles away. The place is spotlessly clean, very well maintained. The manager, Mr. Desai, was exceptionally friendly and helpful at the desk. The room was large, much larger than most, and very comfortable, with a particularly comfortable bed. It included a fridge, microwave, hair dryer--not always the case in budget hotels. The continental breakfast included the make-your-own waffles, as well as bagels, donuts, cereals, fruit and more, with a large breakfast room. There are only two floors, and no elevator, so if that's an issue, ask for the ground floor. They'll bend over backwards to help you!

Room Tip: No elevator to second floor, so get ground floor if that's an issue.
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank LeeAlbany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econolodge-Massena, General Manager at Econo Lodge, responded to this review, 3 June 2013
Thank you so much for your kind review. We're glad that you enjoyed your stay with us and hope to serve you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 October 2012

We were looking for something inexpensive and clean, and hoping for a little luck since we couldn't really afford to travel at the moment. What a surprise this little hotel turned out to be. The room was clean, if dated, and the bathroom was really good. The bed was as hard as the floor but it was clean and neat. Check out the fresh ceiling. There was plenty of space and WiFi, as well as HBO. There was a marginal continental breakfast but, again, everything was neat, clean and well placed. The front office is clean and appealing, the staff helpful and efficient. Maybe I'm giving this property a higher rating because my expectations were so low but I've been in many more expensive hotels that didn't make the effort this little, low-budget motel does. For $75/night, I don't see how you can beat it. It was secure, comfortable, clean, fresh-smelling (no mold or must smells, no cigarette or pet odors), with a good, efficient staff.

Room Tip: Odd numbered rooms face the back of the hotel and a vacant large lot bordered by trees. In the autu...
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  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
Thank Tarri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, Canada
Level 5 Contributor
87 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 August 2012

Excellent location, close to the US/Canada border and the hotel is well maintained. The front desk staff was very helpful in providing directions and recommendations for a great dinner. Because the rooms funnel off an inside coridor, there is no noise from the traffic. For the small price, I was expecting the complimentary continental breakfast to be very limitted but I was wrong. I'd stay again, anytime.

  • Stayed July 2012, travelled as a couple
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    • Cleanliness
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Helpful?
1 Thank Sheila020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 July 2012 via mobile

I would have probably given this a higher rating except for I am a non-smoker and there were no non-smoking rooms left. The room smelled really bad but was otherwise clean and in good shape. Would have stayed elsewhere for this reason, but all of the other accommodations in my price range and within 20 miles of my original destination (Potsdam) had no vacancies. My only other complaint was the TV. The screen kept blacking out and I had to turn it off and on several times to "reset" it. The other appliances in the room (ac, microwave and fridge) worked fine. Staff was polite. The free continental breakfast had a working wafflemaker, in addition to the standard juice, bagels, donuts, cereal and coffee, which was a pleasant surprise.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank MzVee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Econo Lodge

Property: Econo Lodge
Address: 15054 State Highway 37, Massena, NY 13662-6188
Phone Number:
Region: United States > New York > St. Lawrence County > Massena
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Massena
Price Range (Based on Average Rates): £
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Econo Lodge Massena
Massena Econo Lodge

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