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Courtyard Middletown
Ranked #3 of 9 Hotels in Middletown
Certificate of Excellence
Reviewed 3 August 2014

We stayed for one night in October, Saturday to Sunday. Check-in was at 3PM, checked in around 3:30-4PM. Our room was a 2 bedroom w/ bathroom. We had a room along the highway, not that noisy but noisy. We went to the pool twice, no one was using it while we were there. Only person that used it was a family but they only looked in then walked out. We checked out at 11:30-11:45AM. Great hotel, great staff, privacy.

  • Stayed: October 2013, travelled with family
    • Value
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2  Thank Tr3angleTravel3rs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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130 - 136 of 284 reviews

Reviewed 20 July 2014

Very clean, comfortable bedding, nice staff, generally just a very nice hotel. Just a little pricey for middletown ny but worth more than other hotels in area! Would highly recommend this hotel. Great location with several restaurants in same lot.

  • Stayed: July 2014, travelled as a couple
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Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

we love marriott, courtyards especially. staff was nice. However, they did not inform us when we made the reservation that there was going to be a biker music festival right outside blasting loud music.

  • Stayed: July 2014, travelled with family
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1  Thank beth d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

The Courtyard properly deserves its ranking as the best option in Middletown, based on our experience. The room was excellent and impeccably cleaned, the property well-maintained, and the service at the desk very good. Though slightly more expensive than the nearby hotels, it is probably worth the difference. Some costs though are a bit unexpected, such as the need to pay extra for their highest speed internet or the fact that you have to purchase coffee in the lobby (although you can make it in your room). Breakfast, also not included in the room rate, was kind of industrial looking, so did not tempt. Otherwise, a very good choice of lodging.

  • Stayed: June 2014, travelled with family
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1  Thank Ardbeg98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lfranklin, General Manager at Courtyard Middletown, responded to this reviewResponded 18 July 2014

I am happy to hear you enjoyed your stay at our hotel! We take great pride in the cleanliness of our hotel and work very hard to keep it that way. Athough breakfast is not included in the rate we do offer packages that include the cost of breakfast at our Bistro Restauarnt and perhaps it would be a good option for you to try on a future stay. The Bistro does offer the Starbucks coffee but as you know, we still offer complimentary coffee in your guest room. Our complimentary high speed internet access was recently upgraded and we also added an upgraded option for those that require more. We do agree we are the best option in Middletown and hope you return when in the area!

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Reviewed 5 July 2014 via mobile

This is the third time I've stay at this hotel and it certainly has changed since I last chose to stay in it. The rooms are decent and there are microwaves in every room which is useful for making baked potatoes. I felt at home in this hotel cause it's very peaceful.

Stayed: May 2014
1  Thank deancraigwolman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lfranklin, General Manager at Courtyard Middletown, responded to this reviewResponded 18 July 2014

Thank you for retruning to our hotel! We have a beautiful hotel inside and out and am so happy to hear you enjoyed your stay. We look forward to your next visit!

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Reviewed 5 July 2014

We preferentially stay at Marriot properties when we travel. Excellent service is one of the main reasons. Every rule has its exceptions and this place is it. Our first request to have the room cleaned was 2:30 pm. From 3:00 pm onward to 4:30 there was a series of civil but increasing unpleasant conversations regarding this request. The excuse was full occupancy but they were going to clean the room anyway. Evidently "fully occupied " is their phrase for being incapable or unwilling to make up rooms out of order.
If you anticipate the need for service beyond the perfunctory check-in and check out, another motel might be better, based on our experience. If the location is a primary consideration, there is a Hampton Inn next door. Maybe they will be more receptive to providing good service.

  • Stayed: June 2014, travelled with friends
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2  Thank mahler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lfranklin, General Manager at Courtyard Middletown, responded to this reviewResponded 7 July 2014

Thank you bringing your experience to our attention. Being a very busy hotel is not an excuse for your room not getting serviced when you requested it to be done. Every room gets cleaned every day unless a guest requests otherwise and I am sorry that the room attendant did not get to your room more quickly! Our staff works very hard to ensure our guests needs are taken care of and will review your situation with them to help ensure this does not happen again. Thank you for sharing your exoerience and I do hope that you will stay with us another time should you return to our area!

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Reviewed 3 July 2014

I love the Marriott chain and will only stay there; usually the properties I find offer "high speed internet" for no extra cost. At the Middletown, NY Courtyard by Marriott, they offer a free version and, once you're done pulling your hair out of your head and are completely bald from lack of quality browsing capabilities you can either pay $6.95 per day for "high speed" internet or simply use that money to buy a hat to cover your reddish, patchy head. I chose neither.

The rest of the hotel is fine and lived up to the Marriott standard I've come to know and mostly love, but I did find the towels leaning towards the early stages of sandpaper. The girl who checked me in was extremely professional and courteous, which is always a nice plus. I'd also say this is a pretty good place for group functions since there are some disgusting restaurant chains within walking distance (Outback, TGI Fridays). I'm from the school of "Support Your Local Restaurateur" so I did not partake. There's a lot of construction around the hotel(s) in this area so it looks like you're checking in to the land of corn cob pipes with a touch of honey boo boo landscapes - if you're here for business, that's fine. If you're here for pleasure, well, why?

Quality Marriott + Horrific, 1997 56k-esque dial-up-internet speed disguised as fast wireless = three stars.

  • Stayed: July 2014, travelled on business
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Thank Milo Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lfranklin, General Manager at Courtyard Middletown, responded to this reviewResponded 4 July 2014

Thank you for submitting a review about your recent stay at our Courtyard by Marriott.
I am so sorry that you had difficulty with our internet. We did a recent upgrade to the entire system and added the tiered service for those that require more. We will check into the issues you encountered.
The exits on Route 17 are reing reconstructed thus all of the construction taking place around our location. Although it is not the most attractive getting off the highway, it will make access to our entire area much easier in the near future.
We do thank you for staying with us and hope you return to our hotel should you return to our area! and

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Additional Information about Courtyard Middletown

Address: 24 Crystal Run Crossing, Middletown, NY 10941-4045
Region: United States > New York > Middletown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Middletown
Price Range: £110 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Middletown 3*
Number of rooms: 127
Official Description (provided by the hotel):
The Courtyard Middletown offers everything you need for a successful hotel stay in the Goshen, NY area. Modern, spacious rooms and suites include amenities like free Wi-Fi and comfortable, well-lit work areas; additional perks like a microwave and refrigerator in every room provide flexibility and convenience for your Middletown visit. Start your morning with a healthy breakfast and a cup of Starbucks® coffee at our onsite restaurant, The Bistro. Our hotel offers meeting space for up to 45 people, as well as affordable group room packages. And our Middletown location puts the attractions and local businesses of Goshen and the rest of New York's Hudson Valley region right at your doorstep. Trips to Newburgh wine country or Woodbury Commons our convenient from our hotel. And let's not forget our friendly, welcoming staff, who have helped our hotel earn TripAdvisor's 2014 Certificate of Excellence. Refresh your routine here in style here at the Courtyard Middletown. ... more   less 
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Also Known As:
Courtyard By Marriott Middletown Hotel Middletown
Middletown Courtyard
Middletown Marriott

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