Not wanting to shell out $400 a night for one of the local B&Bs, I opted for the Cottonwood knowing it wouldn't be luxurious but expecting a decent place to lay my head at night. Unfortunately, I found the experience to be extremely disappointing despite my low expectations... To begin with, the person I spoke with to book the reservation was terse and not very warm or welcoming. I felt as if I were intruding on her day. Upon arrival at the property and during my 2-day stay, I did not encounter a single staff member who didn't seem put-out, put-upon or downright rude. Most of the time, they seemed more concerned with sitting outside the front door smoking than taking care of their guests. My room smelled like damp, mold and stale cigarettes, and I had to get rid of 5 spiders before I could take a shower. The furniture was old and banged up, there were no closet doors, and the carpet was stained. The French doors didn't lock properly, there was no alarm clock, and the flimsy door locks provided no sense of security. All in all, not a fun experience and I certainly will not be back and will not be recommending the property. In fact, I suggested to the organization that brought me to the area that they remove the Cottonwood from their list of "recommended" hotels.
- Also Known As:
- Cottonwood Hotel Millbrook