The wait was long. We ordered extra pieces (in addition to the $20 fillup) and was charged but when we got home the 2 pieces that we paid $6.58 for was missing. So i tried to call to let them know about the error. I can't believe that i tried about 6 times and not only did they not answer but after several afyer 6 to 7 rings it went to what sounded like a fax machine (Each time). Def gonba travel with food tongs if i ever go back so i can't make sure we get what we paid for.