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“stay away”
Review of Relax Inn

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Relax Inn
Reviewed 24 August 2014

really dirty very old bad maitaned smelly room with terrible shower..Old beraly working TV,very slow internet.ON WEB site is breakfast included and it was confirmed by phone.THEY are LAYERS.No breakfest!!!A/C installed on level of bed and blow on you during nite,so we shut it down(no choice) to avoide to get sick.This place rouin al trip to finger lakes.People,this place awful and strongly NOT RECOMENDED!!!

  • Stayed: June 2014, travelled with family
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Thank dan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (17)
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10 - 16 of 17 reviews

Reviewed 31 May 2014

Called to get a rate for a week of stay. Couldn't give me a rate for a week starting 2 days from now. Terrible customer service very rude. Smoking only rooms according to the owner. Don't bother with this place stay somewhere else.

Stayed: May 2014
Thank sbjdjd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2012

We arrived from Ohio USA to the Finger Lakes for a few days with my family.....This place was so awful we asked immediately for a refund, only to be told that they would charge us for 2 nights regardless if we stayed or not....The room was small, TV did not work, and the room smelled musty and old...also the water in the bathroom sink only had hot water, the cold water did not work...I fixed it myself...They advertise continental breakfast! and coffee...no where to be found...I would never stay here and would recommend no one else stays here...
They charged triple just because there was an event in town...$150 per night and the room was not even worth $20.00 a night...Stay away....

  • Stayed: September 2012, travelled with family
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3  Thank Moira D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2012

This place place is a hole. Came all the way from Canada to stay in a motel that cost 150 a night. Normally that wouldn't be too bad except for the fact that the motel manager tried to swindle another 300 dollars out of us, plus having to argue with the guy about cancelling and him telling us he would charge me in full if we left. We then get to our room to find the room smells like crap, the walls are chipped to no end, and the place is so cramped that my dad smacks his head against the "closet" (A metal rod....) I would never stay here again and I don't recommend anyone else to!

Ps. Tv, phone, and refrigerator doesn't work either...

Room Tip: Want a good room? Find someplace else.
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  • Stayed: September 2012, travelled with family
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1  Thank Thomas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2012

Struggled to find a place that had vacancy and would take a dog. Ended out at the Relax Inn. Too many things to say... No heat, a space heater was provided that kept shorting out the lights. Walls were chipped...so was the paint! Smelled really bad...I think it was only non-smoking because I asked for a ns room. We didn't even close the door before we were back in the office asking for a refund. To top it all off, they wanted more than $100 for the room in the off season! Do not stay here!

Room Tip: There is no good room!
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  • Stayed: April 2012, travelled as a couple
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Thank DiFronge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2011

We used the internet to research pet freindly motels in the Montour Falls, NY area and this was one listed. We called and confirmed they accepted pets and made the resevations when we were told they did. We ran into bad weather which made us late getting in. When we arrived at midnight we were told they do not accept pets and told us there was nothing they can do. We were left out at midnight in terrible rainy weather without a place to stay. Needless to say we were not happy. I would not recommend this place as one to stay. The appearance of the exterior of the building and the office is very shabby and run down and it seems that the owners care as little for the property as the lack of care they have for their customers. I recommend that you pick another place to stay.

Stayed: October 2011, travelled with family
Thank Barry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2011

We stayed at this small motel for one night. The room was small, but clean. I would suggest that you bring a can of Febreeze air freshener, as the room smells stale. It probably could do with some fresh air. The man who manages the motel is very polite, and helpful. Do not hesitate to stay here; it is great value, and perfect if all you want to do is have a bed, a TV and a clean bathroom. It is within walking distance (5 minutes) to a beautiful waterfall.

  • Stayed: October 2011, travelled as a couple
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1  Thank Joytotravel39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Relax Inn

Address: 100 Clawson Blvd, Montour Falls, NY 14865-9813
Region: United States > New York > Finger Lakes > Montour Falls
Amenities:
Hotel Style:
Ranked #4 of 4 B&Bs / Inns in Montour Falls
Price Range: £63 - £80 (Based on Average Rates for a Standard Room)
Number of rooms: 12
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Also Known As:
Relax Inn Montour Falls, New York

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