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“Amazing Service”
Review of Applebee's

Ranked #51 of 93 Restaurants in New Hartford
Cuisines: American, Bar, Pub
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Dinner, Lunch, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Albany, NY
Level Contributor
30 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Amazing Service”
Reviewed 7 February 2013

Applebee's food is standard chain restaurant fare, it was good, nothing spectacular. But this particular location had excellent service that deserves some kudos which is where my excellent rating comes in. We called ahead and while they don't take reservations, we were a very large group of 25-30 in town for a hockey tournament so we gave them a heads up we were coming and asked if they thought they could accommodate us. Lots of kids in the group and people arriving at different times in large groups. We arrived and they actually had set aside a large 25 top table for us. Then more showed up and they were seated right away in other larger table areas. It was a busy Saturday night, but they were very efficient and our waitress (can't remember her name, Saturday Feb 2) was great as well with all the separate checks and confusion of a few people changing seats. Very friendly service, it was a good night. Thank you New Hartford Applebee's!

Visited February 2013
Thank babisbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Schenectady, NY
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Food as expected, service slow”
Reviewed 10 October 2012

Went on a Saturday evening at 5pm. Easily got a table. Food was fine, but although we told the server we were in rush, service was very slow, and did not get our food until 6:20pm. I was surprised at this time of the night service wasn't faster.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Thank Busylady23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central New Yorker
Level Contributor
81 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Variety is the Spice of life”
Reviewed 1 October 2012

While we often have Friday night dinners at Carmella's we have found that on occasion it is nice to eat at Applebee's. We like their menu and again find it convenient when we shop in New Hartford. We usually combine eating here with a visit to Barnes and Noble which is nearby. The menu is the main draw, the service is good and the wait is usually pretty decent.

Visited September 2012
Thank Gillylax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Convenient to movies, shopping”
Reviewed 2 May 2012

OK for lunch. Food is not as good as Deerfield Applebee's.

Visited March 2012
Thank LovesThisArea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
126 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“Great service, poorly plated food”
Reviewed 18 March 2012 via mobile

Our server, Tony, was great...friendly and attentive. However, both our appetizer and my entree had food items on the plate that shouldn't have been there. A side of salsa contained a piece of cooked chicken. Chicken had nothing to do with the dish. I can only imagine how it got there. We did not tell our server, but we also didn't eat the salsa. My burger and fries came with a piece of tortilla chip on the plate. Again, there was no reason for it to be there. I chalk it up to moving too quickly and not neatly in the kitchen. Of course, I don't want to think about what else that could mean. The food itself was fine. Small glass of beer was way overpriced.

Thank Jordianne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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