Applebee's food is standard chain restaurant fare, it was good, nothing spectacular. But this particular location had excellent service that deserves some kudos which is where my excellent rating comes in. We called ahead and while they don't take reservations, we were a very large group of 25-30 in town for a hockey tournament so we gave them a heads up we were coming and asked if they thought they could accommodate us. Lots of kids in the group and people arriving at different times in large groups. We arrived and they actually had set aside a large 25 top table for us. Then more showed up and they were seated right away in other larger table areas. It was a busy Saturday night, but they were very efficient and our waitress (can't remember her name, Saturday Feb 2) was great as well with all the separate checks and confusion of a few people changing seats. Very friendly service, it was a good night. Thank you New Hartford Applebee's!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.