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“Unprofessional Manager” 1 of 5 bubbles
Review of Ramada Newburgh/West Point

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Ramada Newburgh/West Point
Ranked #5 of 8 Hotels in Newburgh
New York City, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Unprofessional Manager”
1 of 5 bubbles Reviewed 24 June 2014

Let me start by saying, the entrance which was a glass door, was smashed, and taped over with a few pieces of tape. The whole hotel smelled like smoke and mildew and sewer. Owned by Indians, who lived in the rooms, cooking Indian food(which smelled foul), and leaving their door open, allowing their children to run around the hotel. Manager ( Jimmy Gandhi ) was rude, grunting at my wife, yelling at her when I was not there. Speaking Hindi to with each other in front of guests. Overall a horrible place, Jimmy Gandhi should not be the General Manager of the Ramada Inn, in newburgh new york. One word; DISGUSTING.

  • Stayed June 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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775 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Peoria, Arizona
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 18 June 2014

We spent two nights here for a family party. The rooms were sorely in need of a facelift, cracks in tiles, grout missing, carpet worn....you get the idea. The staff was mostly not caring or friendly and many things were misadvertised such as happy hour which didn't exist. The coffee, though complimentary was not drinkable. Not at all what I'd expect a Ramada hotel to be like.

Room Tip: Even the non smoking rooms smelled of smoke. I think the whole place needs a really good cleaning.
See more room tips
  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Harrietlif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review, 19 June 2014
Thank you for taking the time to write a review. We sincerely apologize for any inconvenience which may have cause during your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Newburgh/West Point

Property: Ramada Newburgh/West Point
Address: 1289 Route 300, Newburgh, NY 12550-2957
Phone Number:
Region: United States > New York > Newburgh
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Newburgh
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ramada Newburgh/West Point 2*
Number of rooms: 157
Reservation Options:
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Also Known As:
Ramada Newburgh/West Point Hotel Newburgh
Ramada West Point
Newburgh Ramada

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