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“Much Deteriorated”

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Ramada Newburgh/West Point
Ranked #6 of 8 Hotels in Newburgh
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833 reviews from our community

Traveller rating
    77
    132
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    245
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Schuylkill County, Pa
Level 4 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 August 2014

We (Mom and myself) just returned from our 2-nite stay at the Ramada in Newburgh NY and we have no major complaints at all. The room was well-appointed with a larger than the average small frig and also a microwave and a large TV which worked well. Nice modern furniture (my preference is a little more traditional), good beds. The pillows were too soft for me, but that's again personal preference. (I suggest they put one very firm pillow on bed for us hardrock pillow-fans). The bathroom was clean and well stocked with towels, etc. One thing they do need is towel racks (better to dry than on a shelf) and GRAB BARS in every bathroom (not just handicapped rooms). That's advice for all hotels. We were pleasantly surprised with a good continental breakfast including scrambled eggs and sausage! Not bad overall. Yes the parking lot could use a resurfacing but it's inside that counts. The computer in lobby worked fine. Mr. Depak (at front desk) was pleasant and informative.
Plus, the rates were great! and a Denny's is within 100 feet of the hotel. I'd stay again no doubt.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank SkierhikerGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review, 30 August 2014
I want to thank you very much for writing the positive review for us as we do our best to improve our service everyday for our guests.

We hope to see you again at the hotel as we are improving our service and quality of room’s every day. Thank you again for your comments.

-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, Michigan
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 August 2014

My family and I stayed here on August 2nd. It is an older hotel, in okay shape. The room was acceptable, nothing fancy by any means but we were satisfied with our stay. The lobby was very nice; it's kind of too bad that similar updates weren't made throughout the property. Considering that, I thought the price we paid (~$150) was a little on the high side.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Patrick N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review, 23 August 2014
We appreciate you taking the time to review for our hotel. I want to thank you very much for writing the positive review for us as we do our best to improve our service everyday for our guests.
We hope to see you again at our hotel soon. We appreciate your comments.

Thank you.

-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Newburgh/West Point

Property: Ramada Newburgh/West Point
Address: 1289 Route 300, Newburgh, NY 12550-2957
Phone Number:
Region: United States > New York > Newburgh
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Newburgh
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ramada Newburgh/West Point 2*
Number of rooms: 157
Reservation Options:
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Also Known As:
Ramada Newburgh/West Point Hotel Newburgh
Ramada West Point
Newburgh Ramada

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