We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“"OK Hotel"”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express & Suites Niagara Falls
Ranked #15 of 50 Hotels in Niagara Falls
Certificate of Excellence
Hebron, MD
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“"OK Hotel"”
Reviewed 4 December 2013

Just returned from a three day stay . Thought it was still pricey after supposedly having a good rate for a hockey team staying there. Rooms were clean and roomy, not sure I liked the floors without carpet (though it crossed my mind that it may be much cleaner that way), bed was comfortable, but had a hard time figuring out the faucet in the tub/shower. Heating unit keep room extremely hot regardless of how much I tried to regulate the temperature. Other family members were staying in next room and stated the walls were very thin since they could hear me moving around, showering, flushing the toilet. Was very close to the places we needed to be and close enough to the Canadian border for quick visits. Did have a wonderful dinner in the restaurant and found the breakfast food satisfying. Ice machines did not work on all floors. I was staying on the second floor and had to go up to the sixth floor to find ice, Staff was very friendly and accommodating.

Staff was wonderful

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trudy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review, 23 December 2013
Dear Trudy M,

Thank you very much for your feedback. I was very pleased to read that you were impressed with the staff service you received. I am sorry your experience with the room accommodations and hotel amenities was not everything that you would have desired. It is through feedback such as yours that we can improve our service and facilities. Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

456 reviews from our community

Traveller rating
    176
    176
    58
    17
    29
See reviews for
200
131
14
39
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 December 2013

Just stayed here a few days ago and would highly recommend it! Great location clean and a spacious room. We have no complaints and staff were great! Would definitely stay here again! It can be a little pricey at times which has prevented me from choosing this hotel but it is worth paying a little extra.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenn12321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterford, Michigan
Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 December 2013

After reading the reviews we were pleasantly surprised. We used our points, the person at the front desk was friendly and had everything ready to go. The room was clean, we didn’t find any bugs. The pool was clean, the fitness center was adequate. Breakfast was better than expected, the hotel changed it from day to day, nice touch. We enjoyed our stay, note there is nothing close by so you should have a car. I checked on the cost of a cab to the falls and was told it would be five dollars. Overall it was a nice stay.

Room Tip: Get a room at the back of the Hotel.
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KandL K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Acton
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 November 2013

Pros:
- No carpeting on the floors
- Modern look (minus the curtains and aspects of the bathroom)
- Good size
- Good price and decent location
- I like the fast checkout option

Cons:
- I found it very dry at night
- Beds weren't very comfy; didn't sleep well
- Rooms weren't sound proofed, could hear everything in the hallway

Room Tip: Make sure you get non-smoking since Canadian's aren't used to the terrible smell from a smok...
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review, 15 December 2013
Dear mrswardo,

Thank you for writing a review about your recent stay with us. I appreciate your candid feedback regarding our hotel location and easy check out. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is regrettable that we failed to meet your expectation with regarding to the quality of our rooms' sound proofing and bedding collection. Please accept our sincere apologies for any inconvenience or discomfort it may have caused you. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

We value you as our guest and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Niagara Falls
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2013

The hotel was very good service was excellent the location allowed us to go to outlet and other shopping centres further down
Also the casino was only 15 mins away which was also convenient
I would be happy to stay at this hotel again


  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Peggy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
British Columbia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 November 2013

Breakfast buffet includes fresh pancakes, warm cinnamon buns, hard boiled eggs, scrambled eggs, bacon, biscuits and gravy, muffins, cereal, toast, fruits, coffee, tea, milk. Upon checking in at night there were chocolate chip cookies. You can get hot tea/coffee in the lobby 24/7. The pool was fine. No hot tub. Rooms are spacious and clean. No complaints. Friendly service. Good value. Close to fashion outlets and falls and restaurants.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mui88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 November 2013

Holiday Inn Express is value for money, it gives you a comfortable stay and does not expend on too many frills. However, it is well located and the rooms are clean and overall it is a good option on the American side of the falls. Was ther in summer of 2011.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karanbir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review, 19 November 2013
Dear Karanbir B

Thank you for taking the time to review our property and to Stay Smart with us at the Holiday Inn Express. We do feel we are one of the best located hotels in Niagara Falls and do take great pride in running a clean property. We look forward to seeing you again. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Niagara Falls hotels
5.8 mi away
Sheraton At The Falls
Sheraton At The Falls
#4 of 50 in Niagara Falls
4.5 of 5 bubbles 1,831 reviews
2.5 mi away
Four Points by Sheraton Niagara Falls
2.3 mi away
Hampton Inn Niagara Falls / Blvd
Hampton Inn Niagara Falls / Blvd
#5 of 50 in Niagara Falls
4.5 of 5 bubbles 492 reviews
Show Prices
Show Prices
Show Prices
6.0 mi away
Comfort Inn The Pointe
Comfort Inn The Pointe
#3 of 50 in Niagara Falls
4.0 of 5 bubbles 1,000 reviews
5.6 mi away
Hampton Inn Niagara Falls
Hampton Inn Niagara Falls
#6 of 50 in Niagara Falls
4.0 of 5 bubbles 1,059 reviews
5.6 mi away
Seneca Niagara Resort & Casino
Seneca Niagara Resort & Casino
#8 of 50 in Niagara Falls
4.0 of 5 bubbles 1,326 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express & Suites Niagara Falls? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites Niagara Falls

Property: Holiday Inn Express & Suites Niagara Falls
Address: 10111 Niagara Falls Blvd, Niagara Falls, NY 14304-2780
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites Niagara Falls 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), IHG, Odigeo, Priceline, Expedia, Hotels.com, Ebookers, Traveltool, S.L.U., Evoline ltd, getaroom.com, Cancelon, HotelQuickly and Hotel.de so you can book your Holiday Inn Express & Suites Niagara Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
Holiday Inn Express And Suites Niagara Falls
Holiday Inn Express Niagara Falls

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing