Worst hotel ever we where in. Employes at front desk doesn't care about you. They prefer to stay at the back or look 10 minutes at their computer before serving someone. Bed are not comfortable at all. It smelled cigarette even if our room was smoke free since the air circulation is centralized! So someone smokes, in the bathroom it smells! There is a cigar lounge at first floor... again it smells a lot. The room was ok, TV had snow in it. Very noisy rooms. No towels available in the swimming pool area. Carpets all rolled back over so you can fall if you don't look at the floor. No parking, valet took about 40 minutes to get car. It is close to the falls, but everyhitng else looks to be a ghost town! We got a partial refund by contacting the head office since manager in place didn't care.
- Official Description (provided by the hotel):
- Quality Hotel & Suites is the center hotel in Downtown Niagara Falls! Everything is located within just a few minutes walk from the hotel. Located just 1 block from the entrance of Niagara Falls State Park, the Rainbow Bridge to Canada, Seneca Niagara Casino, and more! Featuring standard rooms through whirlpool suites, we're sure to have the room type you have in mind! We are also proud to feature pet friendly rooms!All of our rooms feature: HD-TV with HBO, in-room safe, hair dryer, iron and ironing board, free wifi, Keurig coffee brewer, refrigerator, microwave and more! ... more less
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- Also Known As:
- Quality Hotel And Suites At The Falls
- Quality Inn Niagara Falls
- Quality Hotel Niagara Falls