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“Wow excellent! Fantastic room and breakfast!”
Review of The Giacomo

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The Giacomo
Ranked #1 of 51 Hotels in Niagara Falls
Certificate of Excellence
Ancaster, Canada
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Wow excellent! Fantastic room and breakfast!”
Reviewed 11 December 2011

We stayed over one night arriving from a light night flight at the Buffalo airport. We drove 20 minutes to Niagara Falls and found this hotel to be just lovely. It has the art deco/eclectic feel to a lovely boutique hotel. Check out the lovely period Indian flanked fireplace mantels off the lobby. The room was super clean and had a new feel to everything. Sumptuous fluffy king bed with Large flat screen tv and big bath room with tile shower. The bed was like a fluffy pillow it was so comfortable. We went with friends that said the same thing. Awesome! We received a complementary continental breakfast that consisted on hot scrambled eggs with bacon and sausage, real home fries, fresh fruit salad, pastries, yogurts, breads, juices and coffe and teas. Hardly a continental breakfast. Also it's not a crappy continental like you get at a Days Inn etc. this one is the good stuff that is fresh and plentiful. They provide lovely white bath robes for you and they have secured valet parking for $5 in you prefer. Definitely go again next trip.
Highly recommend as you'll be impressed!

Room Tip: We had a room on the 6 th floor and it was very quiet.
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  • Stayed December 2011, travelled with family
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Helpful?
1 Thank AncasterOntarioguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (206)
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English first
Cleveland, Ohio
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 11 December 2011

I have stayed here many times and I am a huge fan. I usually get deals on hotel.com and usually pay in the 135 range. When I cant get a deal, the next best hotel nearby the NY side falls and seneca casino is the sheraton hotel. Also clean, not as fancy, but still great and usually $100. The only thing I can even nit pick about the giacomo hotel is the hallways being less than impressive and just bland/boring. The good news is that it appears all the money and customizing was done in the rooms. Each room is different and has a great style and it appears no corners were cut. from fancy custom wall paper, large bathrooms with robes, excellent bedding and pillows, a keurig coffee machine and the list goes on. A no brainer, especially if you are a good shopper. New lobby check in and redesigned breakfast area also a new plus. You will be happy here, no chance you wont be.

Room Tip: have had the fireplace suite and the normal room. Worth it to upgrade as the room is MUCH larger...
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  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
Thank 216EJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pottsville, PA
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 December 2011

Trying not to be repetitive, the hotel is a wonderful place to stay while visiting Niagara Falls. Our third floor room was surprisingly spacious. The lighting was adequate while being energy efficient. My wife used the floor lamp, which could be easily repositioned, for reading. The king bed was quite comfortable and felt good after a day of sight-seeing. We enjoyed the Kuerig coffeemaker and were very pleased with the bottled water to brew with. The Front Desk crew also delivered fresh-baked (they were still warm & soft) cookies to our room! These are things you don't see in most hotels. The hotels linens were much better than we are used to; they were clean, soft, and didn't have that chlorine smell most others do. Breakfast was also a bright spot! There were plenty of choices and they were replenished often. The coffee was hot and fresh (but a bit stronger than I care for). The staff was quiet but ever-present. Tables were cleared and reset in minutes. The bartender (Chris) was very helpful to us and helped make our stay memorable. I can't say enough positive things about the folks at the front desk. They are fantastic and do a terrific job. There had been a glitch in our reservation and they worked very hard to resolve it. They also helped make this a wonderful Thanksgiving getaway. If you're picky, you'll find something to complain about. We felt good staying at this hotel, on the American side, supporting our own country. The Giacomo will be a first choice for our return to Niagara Falls.

  • Stayed November 2011, travelled with family
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Helpful?
1 Thank RevRaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Falls, Virginia
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 November 2011

My husband and I recently stayed at The Giacomo hotel in Niagara Falls, NY. Although the town has seen better days this renovated building is wonderful. As noted by others, the lighting is a bit dim in the guest rooms but the room and bath were super comfortable--we got the corner room with Jacuzzi and fireplace. The friendly young staff really made the stay special. They have a car service which will take you anywhere in a five mile radius so we valeted the car and let them drive us to dinner! They recommended Villella's when we said we like Italian. What a treat! Very authentic. The arancini were just like we had in Sicily. Overall, we had a very nice stay at the Giacomo and would definitely stay there again.

  • Stayed November 2011, travelled on business
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Helpful?
Thank RetiringCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
145 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 28 November 2011

Glad to find this place in the otherwise mediocre hotel landscpe of Niagara Falls, New York. Great views of the rapids, the falls and the Canadian side. Don't miss the skyview lounge. Lounge and breakfast area are nice gathering spots. The 16th floor suite is exceptional. The staff was very accomodating. The room decor is on the dark side. That is not necessarily a bad thing, but the rooms could use more light. The housekeeping and physical plant were only average. Not a problem now, but could become one with additional wear and tear.

  • Stayed November 2011, travelled with family
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank Keenefleet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 November 2011

While an undeniably beautiful and distinctive place to stay, this hotel isn't quite all it presents itself to be. We paid for a room with a fireplace, which they talk up on their Web site, only to discover that it was an ELECTRIC fireplace -- a bit misleading, and our room remained chilly despite our repeated adjustments to the thermostat. It also took awhile to get any hot water. The large-screen flat-panel TV rendered a fuzzy picture. We also discovered that their "room service" amounted to their calling a deli (with limited selection) down the street and their "butler service" was simply their term for the standard concierge. On the plus side, there was good soundproofing throughout, our room was gigantic and immaculately clean, our bed was comfortable, the staff were courteous, and the complimentary breakfast was a step or two beyond Continental. In short, if pretty surroundings are primarily what you're after, you'll be largely pleased. However, if you're looking for a true luxury experience, this ain't it...especially if you're there during the colder months.

  • Stayed November 2011, travelled as a couple
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Helpful?
1 Thank silverlining_nj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nantes, France
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 November 2011

Free upgrade upon arrival, the room was enormous and beautifully decorated. Very comfortable bed.

  • Stayed August 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Blr2185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Giacomo

Property: The Giacomo
Address: 222 First Street, Niagara Falls, NY 14303
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Giacomo 3*
Number of rooms: 41
Official Description (provided by the hotel):
The Giacomo, an Ascend Hotel Collection Member(R) in Niagara Falls, NY near Maid of the Mist is a towering achievement of art deco architecture. Located in a nationally-registered historical building, this boutique hotel in Niagara Falls is within walking distance from the brink of the naturally beautiful Niagara Falls, as well as a host of other attractions The Giacomo is the premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. ... more   less 
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Also Known As:
The Giacomo Hotel Niagara Falls

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