in general, a nice boutique hotel. we stayed in a king suite with fireplace and jacuzzi tub. the room was very large and had ample lighting options. the bed was very comfortable to sleep in. the bathroom was clean and i enjoyed having them supply bath salts for the tub. the breakfast was free, and quite ample, hot eggs, bacon, sausage, danishes, fresh fruit, yogurt, cereals and an assortments of breads for toast. the observation lounge was also nicely appointed, with a wetbar so you can bring your own wine, and additional leather sofa seating. i liked the valet service and that our car was parked in a secure lot across the street, very convenient. it is extremely close to the falls and park system, which we enjoyed immensley (i think the american side is much nicer as there are so many vantage points to be near the rushing water, and grassy park and very well treed for shade and comfort.) we did receive cookies one evening, as we were in our rooms when housekeeping came by with them. overall a pretty nice place!
the minor dissapointments were the dust on the tv screen, and the bathroom rug that was fraying... they should just not place one if it looks like its falling apart. it was also kind of weird that the toilet seat was a cheap plastic. ok, minor i know, but odd in a nice suite. the ceiling was unfinished, and just painted over the cement. not sure if that was supposed to be part of the vibe or not.
huge dissapointment: the duvet cover, and why i am only giving 3 stars. i pulled it off the bed immediately and made me want to inspect the other bed linens, which were fine. the duvets material held all these little hairs, and it's just plain gross. the hotel staff promptly removed the duvet and brought an extra blanket, and non-covered comforter, which were all clean. they are better off not placing the duvet covers and just adding a single over the comforter to finish covering the bed. the hairy duvet was a total turnoff and buzzkill, especially since most everything else seems nicely appointed.
would i stay here again? i am unsure. if i did, i would ask them in advance to not place the duvet cover (yes, i am harping on it, it was gross). but the hairy duvet definitely will make me want to explore other accomodations next time we are in the area.
- Official Description (provided by the hotel):
- The Giacomo, an Ascend Hotel Collection Member(R) in Niagara Falls, NY near Maid of the Mist is a towering achievement of art deco architecture. Located in a nationally-registered historical building, this boutique hotel in Niagara Falls is within walking distance from the brink of the naturally beautiful Niagara Falls, as well as a host of other attractions The Giacomo is the premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. ... more less
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- Also Known As:
- The Giacomo Hotel Niagara Falls