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“Does not look or feel like your average boring hotel.” 5 of 5 bubbles
Review of The Giacomo

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The Giacomo
Ranked #1 of 50 Hotels in Niagara Falls
Certificate of Excellence
Carnegie, Pennsylvania
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Does not look or feel like your average boring hotel.”
5 of 5 bubbles Reviewed 16 March 2014 via mobile

It's like being in a luxurious apartment. Nothing ordinary or drab. The sheet had stains upon arrival but was quickly changed. The carpet had some stains but room was clean and the bathroom was huge. I have to compliment the bar tender. He had a cocktail menu and when I asked he just make me one he did not hesitate. He actually chilled the martini glass with ice water then dried it. That is a detail you don't see very often.
No hidden charges, free parking, wifi, bottled water, fridge in room, chocolates, breakfast.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mangaj316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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848 reviews from our community

Traveller rating
    550
    196
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    19
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (204)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Portuguese first
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  • Any
English first
Perth, Australia
Level Contributor
123 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 14 March 2014 via mobile

we arrived in minus 14 deg to Niagara and arrived at this amazing hotel. Everbody was welcoming and helpful. The room we had with fireplace on the sixth floor overlooked goat island and across the mist of the falls to the Canadian side. The lights are bedazzlingand look far better from a distance. We visited the Canadian side as part of our tour an my impression was that of a really commercialised tourist area. I really felt at home in this hotel, hot breakfast each morning and and staff who were so friendly and helpful. I recomend this hotel for a great stay.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Jean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

This is not your typical hotel. The architecture alone is breathtaking. Our king room was like a loft. We had a corner room with a fireplace. The windows encompassed two complete walls. There are no hotels on the American side with a view of the falls, however, we had a beautiful view. We could see the mist from both falls as well as Goat Island, the Niagara River and Canada. They had a wonderful lounge, two downstairs sitting areas, one with a flat screen. They offer a full complimentary breakfast in another beautiful room. The 18th floor is a observation room with an amazing view as well as another sitting area with a flat screen, computer and restroom. They also have an exercise room. The staff was great, pleasant and helpful. I highly recommend Giacomo.

Room Tip: Ask for the river side view
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Conniestbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 2 March 2014

Based on our first stay, my wife and I decided to come back for a quick get away to the US side of the falls. Our visit this time wasn't quite as good as the last, partially due to the February weather. Checking in we found out we were on the second floor and facing the street (ugly) but it was the freezing room that seemed to never get warm (even with the fireplace) that made me give The Giacomo an average rating on this trip. If I'm paying the boutique price, I expect a better than average stay. Not sure if I'd be back for a third try.

Room Tip: Hopefully you can get a fireplace room or one with a nice tub.... Not like the views form the room a...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kogarah, Australia
Level Contributor
155 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 28 February 2014

Great Hotel location. Room was spacious and well appointed. Front desk and room service was very responsive and professional. Small lounge had live music and a half bar for libations and spirits. The view of the falls is lacking due to hotel being on the "back" side of the falls.

You can see the back water before it goes over the falls but not the falls itself. Great location to all the attractions with in short walking distance. Free Valet parking was a bonus due to limited parking on the streets. Planning a return for a "Romantic Weekend" in the future.

Room Tip: Do Not expect to see the splendor of the Niagra Falls from this Hotel. You can see the back water b...
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  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
148 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 25 February 2014

My wife and I stayed at The Giacomo for one evening during first week of February to make a brief visit to the Niagara Falls (Winter). We experienced the staff as very friendly and competent and the hotel suite very tastefully decorated. The hotel have a great lookout platform on the 18th floor when where one could see the falls and much of the city.

I highly recommend this Hotel as a great place to stay for business or pleasure.

Room Tip: request a room on the top floors with a view of the falls.
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  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank VGV001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 24 February 2014

My husband surprised me with a trip to Niagara Falls for Valentine's Day this year and we stayed at The Giacomo. He did a package that included a $75 gift card to one of the restaurants close-by, and a one night stay. He also set it up to have rose petals on the bed and chocolates in the room!

The hotel was nice and the staff was really accommodating. It's really pretty in there- the decor makes it elegant but cozy. We arrived around 10-10:30 a.m. on Saturday (drove in from Pittsburgh... about a four to five hour drive) and since it wasn't time to check in yet, they parked our car and took our backs and locked them up in the closet while we walkted to the Falls. The Falls were like a block a way - really easy and simple walk. After going over to the Canada side and walkinga ll around, we got back to the room around 2 and were ready to check in. The bed was SO comfortable. And after a long day walking, I felt like I was on pillows. the bathroom was great, and the shower was nice too - the pressure was good. The only thing I was confused about was how to get the temperature right and how to keep it that way. It seemed to get where i wanted, then get colder, then back up to hot. Room was clean - no problem with that - and the heat was great. It was nice to have the water and Keurig in the room for when we wanted something to drink. After dinner (I can't remember what it was called but it was right down the street and it was connected to the culinary school - IT WAS DELISH!) we came back to the room to relax. We went up to the sky view to see if we could see the Falls lit up at night (I really didn't want to walk all the way back there in the cold) and we could see the lights shining but not on the falls. It was still cool to go up there though. We were going to go to the bar and have drinks but opted to stay in and lounge in bed. Later, we got hungry but there aren't any vending machines or anything so we called the front desk and they rbought up a menu to a place that delivers until 2 a.m. So, we ordered some hoagies and they came right to our door!

the next morning we got breakfast downstairs and it was pretty good. Typical breakfast - sausage, bacon, eggs, toast, fruit, yogurt, juice, cereal. It smelled amazing - even up on the 6th floor where we stayed!

Overall, we had a lovely stay at the Giacomo and would go back in a heart beat! It was a nice little romantic get away.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank melissa a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Giacomo

Property: The Giacomo
Address: 222 First Street, Niagara Falls, NY 14303
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Giacomo 3*
Number of rooms: 41
Official Description (provided by the hotel):
The Giacomo, an Ascend Hotel Collection Member(R) in Niagara Falls, NY near Maid of the Mist is a towering achievement of art deco architecture. Located in a nationally-registered historical building, this boutique hotel in Niagara Falls is within walking distance from the brink of the naturally beautiful Niagara Falls, as well as a host of other attractions The Giacomo is the premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. ... more   less 
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Also Known As:
The Giacomo Hotel Niagara Falls

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