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“Absolutely fantastic”
Review of Cataract Tours

Cataract Tours
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: Cataract Tours & Sightseeing INC. is a local family owned and operated company based out of One Niagara in Niagara Falls, New York. We sell our tours for the lowest price guaranteed. Our tours are seasonal and cover all major sites and attractions in the beautiful Niagara Falls State Park and Whirlpool State Park.Tours leave from One Niagara by shuttle bus with a licensed tour guide to accompany passengers throughout the entire tour and provide tickets and fun facts about Niagara Falls. Please visit our website for current tours, rates and bookings. Feel free to email or call us with any questions or concerns!
Reviewed 25 October 2013 via mobile

Our tour guide Jim was brilliant. The tour lasted over three hours, included maid of the mist, the caves of the wind and a fully narrated tour. Great value for money. Really enjoyed it.

Thank jaydiekate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juanita h, Guest Relations Manager at Cataract Tours, responded to this reviewResponded 7 January 2014

Our Cataract Tour team strives to be sure each of our guests enjoys the very best tour experience. Our sales personnel, tour guides, drivers, office personnel, Vice President, and, President continually pursue excellence. We have completed over 30,000 tours in 2013 and thank you for your wonderful reviews, most of them personally. For the customers who did not experience the tour we had planned for you, please know this year we are promising to work harder than ever to assure each and every guest has the very best experience. We pride ourselves in being approachable and attentive to our guests. A special "THANK YOU" TO ALL OF OUR PATRONS! We look forward to another great year serving you in 2014.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (133)
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94 - 98 of 133 reviews

Reviewed 25 October 2013

John was our tour guide he was nice and helpful. Price was great and it saved a ton of time and walking.

Thank Stantherabbittrailver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

We just walked into the store and met the people talking about the tour. It was about $20 cheaper than other tours and so we decided to go with it. Carlos did a great job and we had a nice small group.

2  Thank Juhu H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2013

The trip was well worth the $65.00 and our tour guide, Carlos, was awesome! We had four hours worth of history and tour of the all aspects of the Niagara Falls including a boat ride into the falls. Great day!

1  Thank Charla P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

We did the last tour of the day, the illumination tour.

The good, our tour guide "Cliff" was informative, friendly, professional and very patient. We got to go to the must do main attractions, Maid of the Mist and Cave of the Winds, Gorge Park, Goat Island and the overlook to see the illuminated falls at night.

The bad, some of the other people on the tour (foreigners) who were extremely inconsiderate. A group who signed up late then took their time making it onto the bus so we got a late start, the same bunch who we had to wait for at every stop to come back to the bus and held us up some more, 2 other foreigners who totally didn't come back at one of the stops and Cliff went to try and find, which he didn't so he left them behind, thankfully, and then the same late bunch who wouldn't stop talking during the tour even when Cliff asked them to about 8 times. He was so patient. Total tour took about 4 1/2 hours, longer than the 3 - 3 1/2 we were told it would take.

We paid $65/person. Plus it is strongly suggested to give the guide a 15% tip. You can do these things cheaper by going to the State Park visitor center and buying their package, but you're on your own getting around and don't get all the area history and facts about the Falls. On the other hand, you don't have to put up with annoying, inconsiderate tourists.

1  Thank Bojopa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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