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Four Points by Sheraton Niagara Falls
Ranked #13 of 50 Hotels in Niagara Falls
Certificate of Excellence
Toronto, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“great experience”
Reviewed 16 December 2011

We stayed there for the first time Dec 11th. Great rooms, very helpful staff on front desk, dining room and cleaning people. We visit family in Niagara Falls NY often and have never found a Hotel/Motel to our complete liking until we found this place. Usually stayed at the Holiday Inn Express but it doesn't hold a candle to this place. The decor is lovely, the rooms are great and the food was terrific. The only drawback was the lack of a free breakfast in our rate, but the rate was way better than Holiday Inn Express. This will be our home away from home from now on.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bchbmzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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650 reviews from our community

Traveller rating
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    275
    107
    33
    23
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (211)
Date | Rating
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English first
Rochester,NY
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 December 2011

This property is on the river, just off the Grand Island Bridge. The neighborhood looks a little tattered, but we always felt safe. the hotel is wonderful. It looks like a lot of money has been put into renovations recently, so everything was very new and modern. Lobby was very warm and comfortable. On site restaurant was excellent, and the staff was very friendly. The hotel staff was great as well. Our rooms were very updated and comfortable, and we had a great view of the river. Pool area is nice. Pool is huge, and very clean. The location is very convenient. We were a short car ride to the falls and attractions.This is my new favorite hotel in Niagara Falls.

Room Tip: ask for a room on a higher floor facing the river. You will be treated to an excellent view.
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank dillhate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 December 2011

The hotel is located within 10 mins walk to the American side of the Niagara Falls. The casino is just opposite the street. Believe it is a very good location around the area, however we did see another Sheraton closer to the river however, not sure if you can see the falls from that Sheraton. It seems not many food place around the river however, the Friday next to the lobby offers great food choice. We had a fantastic meal there. The front desk is very helpful with friendly service and try to meet our requests.

Free Wifi is available throughout the hotel, a big plus! Overall, the stay is nice.
However, lots of nice hotels on the Canadian side, but definitely they are much more expensive.

  • Stayed December 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank startadventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario
Level Contributor
185 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 5 December 2011

We really enjoyed our stay at this new Four Points by Sheraton. The property is spotless. The room was great. Super comfortable bed. Nice furniture. The staff was awesome and this is for sure where we will stay if in Niagara Falls New York again. FYI It is only a short drive to Buffalo. Book this hotel with confidence.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank J9257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Erie, Canada
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 30 November 2011

My wife and I spent two nights here along with friends. We had stayed at this hotel many times while it was under different ownership and watched it going down and down until finallly it closed. We were delighted to see that it had reopened after a total renovation . Four Points have done a great job. Very attractive lobby adjacent to a large bar and restaurant area, all overlooking the Niagara River Our room was really comfortable with a super king size bed and flat screen tv. The bathrooms are small but adequate not unlike many other hotels built over 20 years ago. Good linens and towels. The location, right at the Grand Island bridge, makes it very convenient for going shopping at the Buffalo malls and the Outlet Mall is just about 15 minutes away, as is The Falls. We didn't eat in the restaurant but the menu looked very appealing and had reasonable prices. We will stay here again.

Room Tip: Pay a little extra for the river view rooms
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  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAple, Ontario
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 November 2011

My wife and I and my daughter and grand daughted stayed for a weekend. This was a pleasent surprise. The room was very large and very clean.
My daughter and grand daughter used the pool, they were pleased.
We had breakfeast for two mornings, ( buffet) this was a treat. Enjoyed our stay, will come back in the spring summer.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Persad R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington Woods, Michigan
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 November 2011

A stay at the Sheraton Four points is marked by great welcome by the front desk upon arrival and then being greeted by a well kept room with all of the necessary amenities. Because I have a son who is a baseball player at Niagara University it is important we have a hotel which provides value and is within minutes of the school.
While the rooms are great we always also find the restaurant to be convenient and provides quality food.
Finally, management at the hotel is responsive to all queries and their follow up is as good as it gets.

I suggest strongly considering the Sheraton Four Points in Niagara Falls on your next trip.

Mort Meisner

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mort m m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Niagara Falls

Property: Four Points by Sheraton Niagara Falls
Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304-4001
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Niagara Falls
#8 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:3 star — Four Points by Sheraton Niagara Falls 3*
Number of rooms: 140
Official Description (provided by the hotel):
Four Points by Sheraton Niagara Falls, situated on the waterfront, is perfect for weddings, vacations, or business. Our hotel has 141 rooms, 5,220 sq ft of meeting space, an indoor pool, and free wifi ... more   less 
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Also Known As:
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
4 Points By Sheraton Niagara Falls

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