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Reviews (749)
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Reviewed 18 September 2017 via mobile

Immediate valet greeting & direction to convenient parking during registration. It's a chop-chop keep moving atmosphere with high guest population. Attentive, pleasant staff, with efficient check-in. Valet parking option worth $ as we were in & out during our multiple day stay. We appreciated the complimentary hotel shuttle to close by restaurants. The walkway to casino was a trek but again, convenient & safe passage. Our king room was comfortable; Bathroom was very crammed. We tried for Fallsview upgrade but they were sold out. We got a view of the Falls from the window at the elevator! We booked through Trip Advisor & got a great rate for our stay.

Stayed: September 2017, travelled as a couple
Thank GFNetwork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017 via mobile

Comfy beds along with nice clean rooms and awesome room amenities. Breakfast was ok. Bathrooms located on the first floor are a god sent, it seems I always have to pee while in the lobby . Not to far from all the action in Buffalo or the falls worth the extra $$$.

Stayed: September 2017, travelled as a couple
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this reviewResponded 19 September 2017

Thank you Robert C for the GREAT review. We are please to know that you enjoyed your stay and the amenities that we have to offer. We hope to see you again in the future!
Sincerely,
Deanna DiFilippo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2017

This was a very nice hotel very clean. The staff was always cleaning the walls, railings, and elevators. The furniture was old it had small bins and no drawers to put your clothing in. My pants were wrinkled had to stuff all our pants in these small bins. It was nice having the casino so close BUT it was across the street had to use the walk over bridge it was a far walk.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Tonda3546
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017

There were six of us staying in two rooms while visiting the falls. The food and service was great and so was the room yet what we would be most memorable was the helpful and friendly service of April, the lady running the travel counter. She was about to finish the shift yet she was patient, friendly and extremely knowledgeable in her assistance while she explained the advantages of taking the tour to the falls as opposed to going by ourselves.

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank nfernando72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017 via mobile

I stayed here while traveling on business and let me say this is one of the best hotels I've stayed at. The service is friendly and helpful. The restaurant and bar have great food and drinks. Carly was my waitress at the restaurant and she was extremely attentive and helpful. The hotel has beautiful views of the Niagara river and would be great for a romantic getaway. Families looking for a hotel near the falls, but not right beside the falls this is your place. Don't miss out!

Stayed: August 2017, travelled on business
Thank Dan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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