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“Weekend Getaway”

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Seneca Niagara Resort & Casino
Ranked #8 of 51 Hotels in Niagara Falls
Certificate of Excellence
Rochester, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Weekend Getaway”
Reviewed 13 May 2014

Hotel is great and all the workers are very friendly and helpful. The rooms are very clean and all updated nicely. The bathrooms are in excellent condition and very updated. From check in to check out we loved every bit of this hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,342 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (419)
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boston
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 13 May 2014

Staffs were very nice. Simple check-in & out and also offer free valet parking!
Big Room with huge large bathroom, but some non-smoking area, still can smell the smoke.
Very close to the border for Canadians.
Shopping at the outlet mall is only minutes away.

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
Thank BostonLatcho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 May 2014

We were there in April. The personnel was very kind and helpful. He gave us an upgrade. The room was just a fantastic one. Such a lovely stay. Cosy and luxury. We enjoyed our stay very much thanks to the kindness of the personnel and quality of the hotel. Thanks a lot.
The hotel has a very nice location. The best place to stay in US part of Niagara. Highly recommended.

Room Tip: Corner room are the best..River and falls view.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Seyhan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 May 2014

My family and I always stay at Seneca Niagara Hotel & Casino when we visit Niagara Falls. If you gamble there, after a while they will give you free comp rooms. We have never paid for a room at this hotel. They have a many different restaurants to choose from. The Western Door Steak House, The Three Sisters, Blues Burgers, Koi, and Italian restaurant who's name escapes me, a Tim Hortons etc. all of the restaurants here are great and if you are a Seneca club member you can receive comp dollars that can be used towards meals, shopping, spa etc. There is also a huge pool, two hot tubs and an arcade. The rooms are spacious and the bathrooms are beautiful with huge showers. The hotel employees are always very nice and accommodating. The casino is large and has a lot of variety. We love this hotel and would recommend it to anyone staying in the area.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank EmilyMay93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2014

I went on this trip with my father a couple years ago and even though I was underage, I still had fun! Most of the staff was really nice to us. My father had taken his tour bus here and when we got there of course, attendants helped us unload. One man was actually full blooded Indian and sent us a dream catcher and a few 8X10 pictures in the mail for free. This hotel really has alot in it. Around the casino itself are many restaurants and shops to enjoy. The casino is very beautiful too. Overall I enjoyed my stay here (and the awesome vanity that was in my room!!).

  • Stayed May 2013, travelled on business
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Helpful?
2 Thank Lkhaynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie, Canada
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 April 2014

We stayed at the Seneca on Monday April 22nd 2014. There were a total of 3 people in our party.
Right from the minute we arrived we were greeted and treated with a great deal of efficiency and professionalism. The service at the hotel was impeccable. Thanks to Robert our bell man who was very friendly and helpful. We will definitely be back. Free WIFI was appreciated as well. Thanks for a great stay.
Only small issue we had was the next day when we checked out of the hotel. There were 5 people working at the front desk but only 1 was actually checking out. Almost 20 mins to check out. This is the only reason why I am not able to give your service a 5. But I will defiantly be back,

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank cbardossy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 27 April 2014

We booked a corner king suite, river view, a month in advance. When we arrived at 4:30pm we were given our room number, but told it wasn't cleaned from previous guests and to come back at 5:30pm. They checked us in and took our luggage, and assured it would be ready at that time. We walked around Niagara Falls until 6:10pm and when we tried to check in we were told the room still was not serviced and to try back after 7:00pm. At this point I was not happy and asked what time check in is, as I was under the impression it was 4pm. They told me it's between 4 and 6, so I pointed out that it's 6:10pm and we have been waiting since 4:30. I asked to speak to a manager and miraculously our room was ready. It's clear they were giving us the run around in case someone else wanted the room. Terrible way to treat patrons to your hotel. The room was nice, as always-but horrible customer service will eventually catch up to you.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank looproad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Seneca Niagara Resort & Casino

Property: Seneca Niagara Resort & Casino
Address: 310 Fourth Street, Niagara Falls, NY 14303-1242
Region: United States > New York > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Niagara Falls
#7 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Seneca Niagara Resort & Casino 4*
Number of rooms: 604
Official Description (provided by the hotel):
Just steps from Niagara Falls, discover how the wonder continues at Seneca Niagara Resort & Casino. Beneath the bright lights, you’ll find the ultimate in gaming and comfort with more than 3,300 of the newest slots, from penny spins to $100 high-limit machines, and the fast-paced action of nearly 100 of the hottest table games including classics and interesting new twists. Pull up a luxurious seat and take a deep breath – the action is about to begin. ... more   less 
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Also Known As:
Seneca Niagara Casino And Hotel
Seneca Niagara Hotel Niagara Falls
Hotel Seneca Niagara

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