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“Ok Place for the Price”

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Days Inn & Suites Niagara Falls/Buffalo
Ranked #18 of 51 Hotels in Niagara Falls
Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Ok Place for the Price”
Reviewed 22 May 2009

We stayed here for two days while my husband was in the Niagara Region for business. We booked the king size jacuzzi suite. The location of this room was not ideal, it was on the first floor back in a corner where you had no view out the window other than a wall. The room was fairly clean for a hotel and the jacuzzi was nice. The walls as others have mentioned are VERY THIN! You can hear everybody around you including when they are using their restroom. The bed was extremely hard! The room and hotel had nice amenities including the microwave and refridgerator in room. The breakfast was small but covered a wide variety. The staff was also very helpful. The pool was actually being repaired and painted as we stayed here (May 20-22), it looks fairly nice. I would recommend this hotel to people who do not mind a short drive to any attraction or restaurant and who are sound sleepers.

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GurleeGrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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915 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
toronto
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 May 2009

We stayed at this hotel on a Saturday night and were awakened at 12:20 am by a party going on in the room beside us. We called the front desk to complain about the noise and he said he would take care of the problem. At 12:45am there was no change, the noise of loud conversation, people going in and out of the room, people knocking on the door and banging on the walls kept on going on. We called the front desk again, and again he said he would take care of the problem. again there was no fix to the problem. At 1:15 am we went to the front desk and complained about the noise again in person. The front desk clerk (who looked like had just woke up himself) said there was nothing he could do about it.

We then asked for a refund, as we thought it would be better to drive home to Toronto at 1:30 in the morning, than not get any sleep at this dump. He said he could not give us a refund, that we would have to call Mr Ricky Patel his manager the next day. When we call Mr Ricky Patel the next day he said he would not give us a refund because we did not give the clerk enough notices about the noise. We called the front desk clerk three times in 90 minutes and this is not enough notice! I asked Mr Ricky Patel (The self proclaimed owner of the hotel) how many times we have to call to complain and he said three times. We did contact front desk three times and nothing was done. Mr ricky patel again said he would not refund our money.

A good hotel would have been very apologetiic and given a refund. If Mr Ricky Patel is the owner of this hotel, he obviously doesn't care about the concerns of his guests. There were five large pizza boxes outside of the next door room and garbage bags with empty bottles outside. There were at least twenty people in that room and they kept on coming and going, in and out for the whole time, knocking on the door, slamming the door, baning on the walls and yelling in the room.

This hotel has the worst customer service I have ever experienced. The rooms are old and outdated, they were musty and smelled of curry. Stay away from this hotel if you like a quiet relaxing night. the walls are paper thin and cars are parked right outdie your room door.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank travelsalot098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickyapatel, General Manager at Days Inn & Suites Niagara Falls/Buffalo, responded to this review, 28 May 2009
We apologize that your stay was not up to the standards that we would like to provide for our guest. I’m glad we had an opportunity to talk and hopefully resolve to your satisfaction. Please give us give an opportunity to be the place to stay when you are back in the area. Please contact me when you make your reservations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Niagara Falls hotels

luv2travelfg
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 February 2009

Rated as #4 in Niagara Falls. I wasn't expecting the Ritz but all I cared about was cleanliness. The room I stayed in reeked!!!! Do not stay here, it is filthy!!!!!

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luv2travelfg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 December 2008

A little farther out from the falls. Includes breakfast microwave and fridge and free parking.

Doors were razor thin, you can practically hear everyone walking on the floor, and people were doing so all times of the night.

There are no elevators !!! and we had to lug along our luggage to the second floor.

A safe place, but not worth the pains and the cost.

  • Liked — breakfast, parking
  • Disliked — no elevators, thin walls
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank zebraforce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Canada
Level Contributor
42 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 November 2008

Overall, a decent stay at the Days Inn. We stayed for two nights as we shopped over the Thanksgiving weekend and it served us well for our purposes.

THE GOOD
The price was good. The hotel was nice looking compared to others in the area (got a little worried driving to find the hotel looking at the others!). Big room and nice sized washroom. Lots of pillows too.

THE BAD
Thin walls made it very easy to hear everything going on in the next room. Our neighbour had a movie blarring at 5am which woke us up. Called the front desk and they said they would speak to the person. Not sure if they did or not, but the loud TV continued for hours. Other than that, the breakfast was a little disappointing. I read there were waffles, etc. but only found cereal, toast and fruit. The breakfast area was very small, with only 4 or 5 tables which were full both mornings we were there.
While the rooms were nice enough and did the job, I was surprised to read they were new. They looked a little dated, but nothing major.

  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank canadiantyler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal , Québec
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 October 2008

Excellent 4 day stay at this Days Inn and Suites. Stayed in the 2 queen bedroom and jacuzzi suite. Both were clean, with modern furniture and spacious! Everything was in working order. Jacuzzi was awesome! Friendly staff and housekeeping. Breakfast was hot & cold , had everything one would need, hot/cold cereal, juice, different breads, waffles,deserts and fruits too! What a great find, close to the Premium Outlets (less than 10 minute drive) . HIghly recommend this place as most motels in the area received bad comments . We were more than satisfied! STAY HERE!!

  • Liked — CLEAN & MODERN
  • Disliked — HARD TO FIND WITH STREET ADRESS, NUMBERS DON'T FOLLOW
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TRUECOMMENTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allentown, PA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 October 2008

Hotel was nice for the price. We were visiting Niagara University, which was 5 minutes away. Room was clean and the price was right, compared to the rates for other hotels in the area. Yes, the breakfast room was small, but it was adequate. The parking lot is also small, but you'll find a space. I went on Trip Advisor to check on other hotels in the Niagara Falls area before our trip, and when I saw the reviews for this hotel, it was the only one where no one had anything really bad to say. So we tried it, and glad we did our homework.

  • Liked — Clean and inexpensive
  • Disliked — Nothing, really
  • Stayed October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank Laurie1523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Days Inn & Suites Niagara Falls/Buffalo

Property: Days Inn & Suites Niagara Falls/Buffalo
Address: 2821 Niagara Falls Blvd, Niagara Falls, NY 14304-4557
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 51 Hotels in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn & Suites Niagara Falls/Buffalo 2*
Number of rooms: 54
Official Description (provided by the hotel):
All rooms include high speed internet, hair dryer, television, Refrigerator, Iron & Ironing board, with a washer and dryer available on the premises, and a seasonal outdoor swimming pool for all of our guests to enjoy. ... more   less 
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Also Known As:
Days Inn And Suites - Niagara Falls / Buffalo
Days Inn & Suites - Niagara Falls / Buffalo Hotel Niagara Falls
Days Inn Niagara Falls
Niagara Falls Days Inn

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