I had reserved this room online and we should have known when we pulled up that this was going to be bad....the grass wasn't even cut, the weeds were growing through cracks , the paint was peeling and windows were dirty. We walked in and no one was anywhere to be found at the front desk. I waited for ten minutes and finally a lady, unfriendly, came in. She gave us our key card and when we opened our door, I knew we were not staying here. There were burn holes in the blankets, the carpets were filthy, there were Fruit Loops on the floor. There was a white powdery substance on the mattresses ( I always check for bed bugs) - possibly bug powder? The bathroom had mildew, tiles were not glued down, and the sliding patio door was broken- a wooden stick held it closed. Are you kidding me??? The windows were so dirty , they had a film on it. My kids went outside to look at the pool and ran back in, saying it was full of bugs!!!The ironing board cover had a huge brown stain on it. The microwave had fingerrprints all over it. We took our kids and left.I wouldn't let my pets stay here. When i went back to the front desk, the woman was gone again. At least TEN minutes I stood there- we even called the place from our cell phones while we were standing there and it rang and rang and rang. She must have known we were going to leave because there was no question even as to why. We had to pay extra money to get another hotel, but that one was nice, albeit no pool, so I had to listen to my kids complain, but it was better than sleeping here.
I just want other travelers to be aware, so they are not stuck without a place to sleep. I'd feel more comfortable in my car than here. False advertising!!!
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- Also Known As:
- Knights Inn Niagara Falls Hotel Niagara Falls
- Niagara Falls Knights Inn