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“Nice Hotel”

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Best Western Summit Inn
Ranked #7 of 51 Hotels in Niagara Falls
Certificate of Excellence
Hamilton Ontario Canada
Level 6 Contributor
234 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Nice Hotel”
Reviewed 16 August 2014

We had a good experience staying at The Best Western Summit in Niagara Falls. The rooms where clean and up to date. The staff was friendly and helpful. Don't judge the hotel by its lobby. The breakfast was your usual free hotel breakfast fare. The only negative is that is a little overpriced for what y ou get. We were there for a baseball tournament not sight seeing. The price is more in line with what you would pay in Niagara Falls Canada which is the more popular and desirable side. Also the WIFI was spotty.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank wigsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, 22 August 2014
Thank you so much for your review! We hope to see you again!

Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,092 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
scipio center,ny, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2014

hotel was well located and easy to get to the falls and other attractions. breakfast was good and well attended by the staff. bed was very comfortable. price was a little high, but it was niagra falls at peak vacation season. overall a very good stay and would stay again.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Roy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, 22 August 2014
Thank you so much for your review! If you want the best Niagara Falls Experience I highly recommend coming in September as the weather is usually warm but not hot and the hotels have better pricing, not to mention that all of the attractions are not as crowded. We are so pleased you enjoyed your stay!

Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Libertyville, Illinois
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2014

This hotel was a bit out of the way from the center of the Niagara Falls experience, but it was well worth it, as the facility was very newly remodeled, clean, comfortable, and easy to access once we knew the roads.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank jokim41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, 15 August 2014
Thank you so much for your review! We hope you enjoyed your stay!


Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beaverton, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2014

Wonderful experience staying at this hotel. Wonderful room, bed, cleanliness, pool and breakfast. The air conditioner/heating unit in the room even had an option to have the fan constantly run so as not to cycle on and off as one typically finds. Makes sleeping much more peaceful and undisturbed. The overall feel of the facility was terrific. Staff was all very friendly and helpful. Clean and good quality. Wish all our hotel experiences were this satisfying.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Bruce P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, 15 August 2014
Thank you so much for your review! We hope you enjoyed your stay!


Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 4 Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 August 2014

We stayed here for two nights. It provided good breakfast each morning. We used swimming pool which was nice. There was also video games section for kids. There was guest laundry facility as well. The staff was very friendly and helpful. The room was on the smaller side but it was perfect for us. There are some good restaurants and Walmart/Walgreens nearby. Do not forget to visit "DiCamillo Bakery" either for breakfast for sampling their baked goods which is on the way to this hotel(by car). If needed, ask the front desk for directions. They provided very handy maps.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Meera1084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, 15 August 2014
Thank you so much for your review! We hope you enjoyed your stay!


Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 August 2014

Exceeded all the basics. While features could be exceptional, this hotel satisfied and exceeded the basics. There were no offensive short comings. Place was simple. Perhaps decor could be improved, but still want to point out that this hotel appeared to exceed all the competition around it.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank frankcfg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, 13 August 2014
Thank you so much for your review we hope to see you again!

Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake View, New York
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2014

We stayed at this hotel for two nights. The staff was very accommodating and helpful. The rooms were extremely clean and appeared to be recently remodeled. I would definitely recommend this hotel. It is reasonably priced and the location is perfect.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Monique H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, 13 August 2014
Thank you so much for your review Monique we hope to see you again!

Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Summit Inn

Property: Best Western Summit Inn
Address: 9500 Niagara Falls Blvd, Niagara Falls, NY 14304-4909
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#1 Best Value Hotel in Niagara Falls
#4 Family Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Summit Inn 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 
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Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls

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