I booked a Room in this hotel . Front Desk - SAM didn't allow me to CHECK-IN as i had additional guest and also didn't allow to move to bigger size room. They asked me to get the REFUND from my agent. SAM behaviour is very RUDE. Shocking news is they haven't refunded my money back to my agent. I highly recommend not to book in this hotel . They are not customer friendly and will take customer's money. In US there is no free lunch why they want to take customer's money without providing any services ?.
Finally i stayed in the nearby Hotel - "America's Best Value INN" - very friendly and nice.
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- Also Known As:
- Rodeway Inn And Suites
- Rodeway Hotel Niagara Falls
- Rodeway Inn Niagara Falls