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“Do not waste your hard earned money”

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Comfort Inn The Pointe
Ranked #3 of 51 Hotels in Niagara Falls
Certificate of Excellence
Miami, Florida
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Do not waste your hard earned money”
Reviewed 1 June 2011

I generally do not write reviews and when I usually do I leave positive feedback of my experiences so that others can enjoy the same. Everything about the hotel was bad. The rooms smelled of smoke and was damp. The breakfast area was crowded and there was no place to sit down.This hotel stay has no value for money or comfort. I would suggest renting a RV rather than staying in the hotel. We initially planned to stay for two days but cut short of our trip due to the smell.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
4 Thank tropjehan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (230)
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English first
Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 May 2011

e could not have picked a better hotel. No problems at all. Great location with access to casino, falls, and everything else. Very nice staff. Room was great and very clean. Can't wait to come here again.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
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Helpful?
3 Thank Missbutterbean2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emyjoemaxx
Level 5 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 April 2011

When we first pulled up to the hotel I was concerned about how clean it was going to be.
Once we were inside the hotel I was surprised about how clean it was and was very satisfied with out room. The bathroom was very clean and so were the beds. I of course checked the beds for stains and bed bugs but found nothing. I did however find it nice that they provided a nightlight for the bathroom. I always bring a nightlight with me because i have never been to a hotel that has had them. I was a little disappointed with the breakfast, it was bagels, donuts and cereal. I think since they have the facilities that they should have offered a more satisfying breakfast. I was a little upset that the only close restraunt was Dennys. I was not pleased with the breakfast at Dennys either. Other restraunts were quite a drive and if it wasn't for our GPS we probably would have starved. I would think this area would be loaded with places to go to shop and eat but it wasn't. We did more shopping and eating in Canada then we did in the USA. The only thing good on the New York side was the sound of the falls from our hotel other wise we had we known what we know now we would have booked a room on the Canada side.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank emyjoemaxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa, Oklahoma
Level 6 Contributor
237 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 7 April 2011

Even though this hotel looks somewhat aged, don't be fooled-It's really great! You are in walking distance to the park, falls, casinos, and downtown. It's a great deal! We had a room that overlooked the rapids and we slept with our window open to hear this amazing sound! And the view was truly spectacular! They have only a few King rooms, but our Queen room was clean,comfortable,and more than adequate. They provided a normal continental breakfast. The staff was friendly and helpful. Would definitely recommend.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank mysugarpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, Delaware
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 March 2011

This was a gem of a place for a budget-minded but quiet family group. Location was perfect for exploring Niagara Falls on foot. We could walk to the Canadian side in 15 minutes and did so daily for our three-day stay.

Staff was consistently friendly and helpful. Breakfast bar was ample and weekend staff person in particular was a delight - warm, conscientious, and gracious. (I wish they had a tip jar! She deserved one.) Room was clean and the whole hall appeared to be recently renovated.

Only downside was the lack of nearby restaurants, in part a result of us visiting off-season.

I would have loved a larger fitness area and/or pool - icing on the cake. For the money and especially if you plan to be out and about most of the time, this is an excellent choice.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Iguanalover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshawa, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 March 2011

great valve,great location,close to casino,falls,great dinning and shopping.good free breakfast ,parking and internet.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank whyman66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strathroy, Canada
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 December 2010

This is an older Inn right by the rapids above the American Falls. I hoped it would be OK as we were in the Falls for a minor hockey tournament. The hotel was excellent. Service, location, cleanliness. friendly staff and in good condition. Right beside parkland. Close to the casino and good food. Reasonable cost. We could not have asked for better. Would use again in a minute.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joannePR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn The Pointe

Property: Comfort Inn The Pointe
Address: 1 Prospect Pointe, Niagara Falls, NY 14303-1130
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#5 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn The Pointe 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more   less 
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls

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