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“Tired but good”

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Comfort Inn The Pointe
Ranked #3 of 51 Hotels in Niagara Falls
Certificate of Excellence
Level 4 Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Tired but good”
Reviewed 24 October 2013

Usual Comfort Inn amenities. Corner room third floor gave a good view. Very pleasant and helpful staff in all areas. Good breakfast. Hotel and room were clean. A good place to stay although a little tired. Nothing was worn, but an update would be nice.

Room Tip: Corner rooms have lots of light and a good view.
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  • Stayed October 2013, travelled with family
    • Value
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Helpful?
Thank Larryarn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 25 October 2013
Thank you for your positive feedback on our accommodations and the compliment on my staff. It is most appreciated.
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1,064 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (236)
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Scarborough, Maine
Level 6 Contributor
216 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 21 October 2013

Two of my friends and i stayed at the Comfort Inn. There were 3 of us. We asked if we could get an extra bed. Betty at the front desk was able to find us another bed. She was very nice!! The location was AMAZING!!!! We were able to walk around.......hopped on the trolley.......breakfast was great!! a good collection of breakfast foods. The rooms were spacious......beds wicked comfortable........shower was GREAT!!! and we were able to leave our car there for free after we checked out. I would stay there again!!!!

Room Tip: Our room with the extra cot/bed was $130 for the night.......not so baddd!!!
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank dianaonacki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 23 October 2013
Thank you for the feedback on our accommodations and services -- glad you loved the beds, shower and that breakfast..
It is indeed convenient to be able to park the car and walk to everything -
we are looking forward to your return visit.
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Chicago, Illinois
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 October 2013

We stayed here for 4 nights. When we parked our car in the free parking lot connected to the hotel we didn't move it but once. This hotel is right across the street from the State Park. We walked through the park which was beautiful to the falls. We were so impressed as to how close the hotel was to the falls. It was also within walking distance from Rainbow Bridge that leads you to the Canada side. My husband and I are in our 60's yet the walking was not alot. The hotel had a very friendly staff and the continental breakfast was more than we expected. You shouldn't leave hungry. Eggs, sausage, waffles, cereals, toast, yogurt and more. Very very clean. We stayed in October so many of the stores were closed for the summer. We walked to Fridays, and Hard Rock Cafe for dinner. We ordered pizza from Ventry's one night on the recommendation of a cleaning staff. They delivered within 40 mins. and it was excellent. The casino is also within walking distance. Across from Fridays. Very big and lively. Enjoyed the slots. Walked out being mini-winners. We were not sure if we should stay on the American side or Canada side. We are glad we chose American side. We had things to do on the American side for 3 days. We also visited the Old Niagara Fort one day. On the way we stopped at the Whirlpool State Park. The landscape is beautiful. We stopped in Lewiston for lunch. Such a quaint and country town. When we went to Canada we were there for a half a day. We walked along the walk viewing the falls which were beautiful. We rode the ferris wheel ($24.00 for 2). After that, if you do not have any children, there is nothing else to do. We say Canada gives you a beautiful frontal view of the falls and America gives you up close and personal views of the falls. Cave of the Winds was awesome. Must do along with Maid of the Mist. We stayed on the 5th floor corner room and had a beautiful view of the park. They gave us a refrigerator for our meds and the bed was super comfortable. This hotel was the best for comfort and close to every thing you need. I would recommend it to everyone.

Room Tip: Ask for a room on the 4th floor or above. Better view.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank livinglifeover50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 23 October 2013
I can't thank you enough - your kind words and favorable comments are very much appreciated. We are so pleased that we were able to make your stay so enjoyable. We hope to having you as our guest again.
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Castle Rock, Colorado
Level 3 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 October 2013

This property has a great location right by the falls and breakfast was okay. The room was clean but they really need to put some money into this place. Everything in the room was outdated looking. Overpriced for what we got.

  • Stayed October 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank KAMc777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 22 October 2013
Thank you for your feedback. We are so pleased that you enjoyed our location and the breakfast. We are undergoing a multi -phase renovation which will include upgrades to our guest room accommodations. I hope that you will come back in the future and see our progress.
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Philadelphia, Pennsylvania
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 October 2013

We stayed here during our vacation in May. The location was excellent, right across the street from the Falls! The Hotel was very good, staff very helpful. Room was nice and clean. Would recommend this Hotel if traveling to Niagara Falls.

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
Thank Theresa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 22 October 2013
Thank you so much for the kind words. We are so pleased that your stay was so enjoyable. We hope to see you agan... and thanks for recommending us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Purcellville, Virginia
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2013

This property is literally across the street from the Falls = the closest hotel you can get. Walked to anywhere on the American side and even across Rainbow Bridge to the Canadian side. You can hop onto the American side trolley within the park to save your feet for only $2 a day! As for the hotel itself, it is an older property and it is a Comfort Inn not a Hilton - but if you are modest in your expectations it is fine for a few nights. Had everything in the room we needed. Only downside was breakfast - generic brand cereal and tasteless coffee sent us elsewhere for breakfast on day 2. Word of advice: if you want more upscale lodgings and neighborhood - stay on the Canadian side as the US side is pretty sparse. But be sure to plan at least a full day on the American side for up close falls views and Cave of the Winds etc. If you are focused on the scenery and convenience of location more than an upscale hotel, the Comfort Inn is highly recommended.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 19 October 2013
We are so pleased you enjoyed your visit. I appreciate your feed back on the breakfast and will look in to additional cereal option. I am sorry you didnt enjoy the coffee.
We hope to have you back again
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Hartland, Wisconsin, United States
Level 5 Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 October 2013

I was surprised by the condition of this large city hotel. Very nice clean rooms, extra friendly employees, reasonable prices, good breakfast, free parking, and across the street from the falls!! I would recommend this place to everyone.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 23 October 2013
Thank you for your positive feedback. I am so pleased that you enjoyed all aspects of your stay.
Your recommendation is greatly appreciated
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn The Pointe

Property: Comfort Inn The Pointe
Address: 1 Prospect Pointe, Niagara Falls, NY 14303-1130
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#5 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn The Pointe 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more   less 
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls

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