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“Great stay”

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Comfort Inn The Pointe
Ranked #3 of 51 Hotels in Niagara Falls
Certificate of Excellence
Metter, Georgia
Level 4 Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great stay”
Reviewed 17 June 2014

We stayed here for our Niagara Falls vacation & were pleasantly surprised at our accommodations. The hotel is dated but has undergone some recent upgrades. The front view is nothing spectacular to look at but the back side of the hotel looks down on the park. The inside is neat & clean. Our room was on the fifth floor and although the hallway was a little warm the room stayed good & cool. The bathroom was small but had all the necessities. The hotel staff accommodated us with more towels upon request & did not act as if we were putting them out. The breakfast was hot & good. The best thing would be the waffles. The sausage was not that great. It was enough to get us started for the day & there was plenty of it. We did not have any issues with any unrowdy guests so that made the stay even better. There is a souvinir store in the hotel which is somewhat expensive as is everything in a tourist town so nothing surprising there. The cost was ok since it included breakfast. My husband said his side of the mattress felt "caved in" but I slept like a baby (room 516). We would stay here again since it is just across the street from the park!

Room Tip: Odd numbered rooms are on the back side & floor 6 is said to have the best view. We wanted to s...
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  • Stayed June 2014, travelled with family
    • Value
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Helpful?
1 Thank travelingnome39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 20 June 2014
I am so pleased that we exceeded your expaectations and that you found our accommodations to meet all your needs. We take great pride in the service our staff provides to all of our guests. We are ll so happy that you enjoyed your visit with us. Please come back soon
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (234)
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Brooklyn, Ohio
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 June 2014

The location of this hotel was excellent, within walking distance of most attractions, including the Falls, Maid of the Mist, The Park, The Casino, amongst others. Room was clean and comfortable. The breakfast was average, since we were there for 2 mornings we would have liked a little more variety, (different meat, maybe French toast or bagels instead of Danish), but the staff was very friendly and kept the food stocked. A nice gift shop was attached. All the staff was courteous. Just an FYI, we do wish they would have informed us upon check-in, on Friday, that there would be fireworks that night. We did not know and would have liked to have been right there at the Falls for them. Luckily we heard the booms and could see some of them through our hotel window. I would recommend this hotel, price was right and it's all about location, location, location:)

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Margaret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 18 June 2014
Thank you so much for all your feedback. Your comments and suggestions are most appreciated. We are all so pleased that you enjoyed your visit with us and hope that you will come back and see us again very soon.
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california
Level 6 Contributor
132 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 17 June 2014

We stayed overnight on our way to the Buffalo airport (half an hour away). The location is a couple of blocks from the Seneca Casineo, across the street from the Niagara Park (15 minute walk to the Cave of the Winds) 5 minutes from the Maid of the Mist and about 3 blocks to the US/Canada border. I loved the location. The staff was so helpful, a comp breakfast is offered in the morning, with make your own waffles. The rooms were a bit dated and I did not like the fact that they charged more to be on a higher floor with a possible view of the park. There is no view of the falls from this hotel. I would not hesitate to stay here again. There is no fridge or microwave in the room. There is a coffee maker. A shared microwave and coffee is located just off from the lobby. For $2.00 you can catch a tram that will take you to the Cave of the Winds, that you can catch about a 3-5 minute walk. Planning on staying here again on my next trip, when I will have more time to explore.

Room Tip: We stayed on a lower floor and stayed only there one night, hard to say.
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  • Stayed June 2014, travelled with family
    • Value
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Helpful?
2 Thank snookiet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 18 June 2014
Thank you so much for your compliments on our staff. Your suggestion for alternate breakfast items is appreciated and I will have the breakfast manager investigate.
We look forward to your return visit.
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Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 June 2014

We were very pleased with this hotel. Most importantly it was clean. The staff was very friendly, and knowledgeable of the nearby restaurants and attractions. Breakfast was good and the items were kept full. To make it even better we parked our car on Sunday and did not move it until we left on Tuesday. Everything was in walking distance. This hotel is reasonable and a great place to stay.

  • Stayed June 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank Climel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 18 June 2014
Thank you so much. We strive to provide comfortable accommodations and friendly service to all our guests - so that they may enjoy their visit to Niagara USA. We are so pleased that you found our location to be so convenient - park the car and walk to the falls!
We hope that your travels will bring you back to visit us again soon.
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Evansville, Indiana
Level 4 Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 June 2014

This Comfort Inn is a very affordable and perfectly located spot for a family vacation to see Niagara Falls. You can even see some of the river and Falls from some of the rooms. The Falls are about a five minute walk from the front door. We had a sixth floor rooms and found them to be fine for our needs. We had grandparents, parents, and a one year old and had plenty of room for a playpen. The breakfast was ok, the usual stuff, but there was a large room and the staff was very friendly and helpful. A gift shop was attached. We enjoyed our stay and the price was great.

Room Tip: Get one facing the Falls
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  • Stayed June 2014, travelled with family
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    • Cleanliness
    • Service
Helpful?
Thank Brenda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 18 June 2014
Thank you for the recommendation and the compliments. We take pride in offering quality accommodations at a reasonable price. Our staff strives to be friendly, helpful & knowledgeable of the area. The location is certainly one of our best assets.
Please come back again.
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Saint Louis, Missouri
Level 4 Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 June 2014

This hotel is across the street from the Niagara park and a short walk from Cave of the Winds, Rainbow Bridge, and Maid of the Mist. The staff was very helpful in recommending restaurants and giving directions to the attractions. The room/bathroom was clean and the bed was comfortable. Free breakfast included bagels/toast, fruit, eggs/sausage, and cereal.

I'm not sure why this hotel isn't rated higher. I will definitely recommend it to family and friends.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lk84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 9 June 2014
Well thank you very much. We strive to exceed our guests expectations and are so pleased that we succeeded. Your compliments and recommendation is most appreciated. Please come back and visit with us again very soon
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Hyderabad, India
Level 6 Contributor
695 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 1,091 helpful votes
Reviewed 3 June 2014

Really surprised to find this hotel, very close to Niagara Falls. None of our family members expected to stay at a hotel so close to the Niagara Falls. No sooner we checked in, we felt happy for we could just walk in the night, to admire the beauty of Niagara Falls when it is illuminated in the night.

As the Hotel was so close, we spent a lot of time in the Niagara Falls State Park and in the night, we spent till midnight at the falls enjoying the illumination and gusty sound of falls.

The complimentary breakfast was not upto the standard. We had to adjust with whatever was available. The other facilities are ok. There is a souvenir shop in the hotel premises. Further,
there are good Indian Restaurants near this Hotel serving good head.

We definitely recommend this Hotel to our friends those who wish to visit Niagara Falls to enable them to spend much time at the falls. and also to enjoy the illumination in the night. The check out time is 11.00 AM, thereby getting one more chance to visit the Niagara Falls.

Room Tip: Preferably Top floor
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KASIRAO5646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, 6 June 2014
We are so pleased that we provided a pleasant surprise to your family members. It is certainly convenient to be able to walk to the Falls.... and the illumination is so very beautiful.
I am sorry that you were disappointed in our breakfast, but happy with all the other facilities.
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Additional Information about Comfort Inn The Pointe

Property: Comfort Inn The Pointe
Address: 1 Prospect Pointe, Niagara Falls, NY 14303-1130
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#5 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn The Pointe 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more   less 
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls

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