This would be the worst hotel experience we had during our trip last September 2013, arrived in the hotel at around 2 am from Chicago, it was a long drive and I thought we're gonna get a good rest that night. Upon check in their customer service representative didn't say anything that we are going to be in a smoking room, she saw that I have my kids with me and it's a common sense that you can't have kids in a smoking room. After we learned that we are in the smoking room, I went back to her and asked why she put us in that room when I reserved a non-smoking, she asked me back "Did you call to confirm?" I said No, do I have to? and she said YES!! You gotta be kidding me.
Good thing we only stayed in that hotel for 1 1/2 night and i would definitely not going to book my future travels with this hotel. The only thing you're gonna like about this hotel I guess is the location and that is based from my experience.
- Official Description (provided by the hotel):
- The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, LoveHolidays, Odigeo, Agoda, Choice Hotels, Hotels.com, TripOnline SA, Travel Republic (UK), Ebookers, Evoline ltd, HotelQuickly, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your Comfort Inn The Pointe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn The Pointe Hotel Niagara Falls
- Comfort Inn Pointe
- Comfort Inn Niagara Falls
- Niagara Falls Comfort Inn
- Comfort Inn The Pointe Niagara Falls