We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“We very much enjoyed our visit to this hotel, the ENTIRE staff was wonderful!” 5 of 5 bubbles
Review of The Holiday Inn Niagara Falls

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
The Holiday Inn Niagara Falls
Ranked #32 of 50 Hotels in Niagara Falls
North Tonawanda
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“We very much enjoyed our visit to this hotel, the ENTIRE staff was wonderful!”
5 of 5 bubbles Reviewed 6 January 2012

Our family stayed at the hotel in December and found many updates to the property. The location to the falls is wonderful, we walked and it took a little over five minutes. It is also within walking distance to local restaurants and bars. The staff was very, very friendly and helpful which is definitely very important! We highly recommend this property, a must see!

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

719 reviews from our community

Traveller rating
    109
    233
    206
    94
    77
See reviews for
333
205
19
26
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Toledo, Ohio
Level Contributor
200 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed 3 January 2012

I read reviews before visiting and I never know if people are just being nitpicky or not. And the negative things I read were unfortunately true. In the first 12 hrs we were there, the fire alarm went off 3X. Once at 6pm, again at 2am, again at 6am. Flashing strobe lights & a voice repeatedly saying ATTENTION. AN EMERGENCY HAS BEEN REPORTED. PLEASE EVACUATE. We stayed 3 nts and thankfully it didnt happen again on night #2 & #3. My boyfriend and I are in our early 30's & we came here for a few nights to Niagara for New Years Eve. We've stayed in several Holiday Inns before & this is honestly by far the worst.

- Beds are pretty comfy. We slept fine. Extra blanket in closet smelled though so I wasnt about to use that.
- Hallways are dark and dingy, carpet ripped in spots & dirty. Light fixtures from the 70's.
- Room itself was decent sized. Flat screen tv. Frig/freezer was nice to have. Carpets seen better days. Take your slippers. :) Furniture in room was nice. Looked new.
- Front desk people were extremely polite and helpful. I dont have a negative thing to say about anyone that works there.
- Lobby and entire 1st floor smells of chlorine. We did not use the pool during our stay.
- We were missing a luggage rack in our room so I called front desk and about 5 mins later, someone brought me a really dirty, tall, serving rack (that waiters use for food). It did the job, but a little weird.
- Location is fantastic. You can see the casino from hotel - about 1 block away. The bridge to walk over to Goat Island is also about 1 block away. Its worthwhile to walk the loop around Goat Island. Its scenic and pretty. Prob about 1 mile or so around. Hard Rock and several other local bars all within walking distance as well.
- Bathroom - pretty dirty. Mold in tub around fixtures. Dirt caked in corners. Towels were like sandpaper. Thin and very scratchy. They have lime verbena Bath & Body Works shamp/cond/lotion. Roaring loud bathroom fan (that you cant turn off).
- Breakfast Buffet - Not included w/room. I think it was $11 p/p. It filled our stomachs, but nothing special. Waitress was pleasant and efficient. Again, good customer service.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Heather O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review, 6 March 2012
Since the beginning of the new year, we have put in all new carpeting on the floors and have updated our hallways.
Along with our renovations, we have refreshed and deep cleaned each and every bathroom.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darlington
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 20 December 2011

The rooms were nice. The staff was polite and helpful with telling you where to sight see. Very nice location and very easy to find. I would definetly stay there again if I ever go back to Niagara Falls!!

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kridda2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
185 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed 14 December 2011

Conveniently located to the falls. The room was a good size and beds very comfortable. It was noticeable that the rooms need renovating with cracked and chipped flooring. I am glad we stayed during off peak time as the doors shut with a bang and echo up the corridor.
The staff were very friendly, especially in the restaurant.
Overall very comfortable at a good price

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Wallaby_tour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 December 2011

The hotel was good for the price internet was also with excellent speed and not far to the fall.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Toka p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 28 November 2011

Stayed for 3 nights in November 2011. The check in was very quick. The parking is free.
The room we got had a very strong odor and we thought we were given a smoking room. Turned out the room wasn't a smoking room, but the hotel was fully booked and we couldn't change rooms. The mattresses are worn, the pillows are too soft, didn't have very good sleep. The room was a bit worn, there were spider nets in several spots on the ceiling. The bathroom was decent, but could have used a much more thorough cleaning all over. They have laminate floors in the rooms, which is much better than the carpet. There's also a mini-fridge in the room. But overall, the rooms are in need of a facelift.
The common areas such as the pool and lounge were ok.
The hotel staff was pleasant. I was there with 2 kids and asked for a cot in the room so they don't have to sleep together, and was told there's a $10/night charge for it. I still got it, but many hotels don't charge for it.
I personally think there are better and cleaner places to stay for the price we paid.

  • Stayed November 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Irene Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 21 November 2011

Stayed for 1 night in November 2011 ($100). Check-in was super fast, elevator was crazy slow, parking is free which is great. I booked a week in advance and asked for king size bed but didn't get it because apparently the 7th floor has most king sizes and it was being renovated. So we got 2 queens.
Room is nice, looks modern, hard wood floors, ok beds, good pillows, good TV and enough channels, fridge and freezer available. Downside, the windows didn't open.
The bathroom looked nice but the tub looked like it was 30 years old. We could also hear other people through the bathroom vents I guess... loud and clear. The doors didn't block too much sound either.
Overall, clean and decent for the money we spent and it's really close to the border crossing.
Other downside (not about the hotel itself), Niagara Falls, NY is unbelievably boring!!! WOW! There is NOTHING around! The hotel is 2 min walk from Niagara River, which is beautiful, but on a Saturday evening at 8pm me and my boyfriend were the only ones around. We found about 15 people near the waterfall and that was it! No shops, no bars, no restaurants, no lights, no nothing... just the quiet casino. Very boring... I wish I had stayed on the Canadian side. Next time...

Room Tip: Hotel is being renovated, may not get what you request.
See more room tips
  • Stayed November 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank VisitAll195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Niagara Falls hotels
0.2 mi away
Comfort Inn The Pointe
Comfort Inn The Pointe
#5 of 50 in Niagara Falls
4.0 of 5 bubbles 956 reviews
0.3 mi away
Hampton Inn Niagara Falls
Hampton Inn Niagara Falls
#6 of 50 in Niagara Falls
4.0 of 5 bubbles 1,031 reviews
0.4 mi away
Days Inn Niagara at the Falls
Days Inn Niagara at the Falls
#10 of 50 in Niagara Falls
4.0 of 5 bubbles 306 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Wingate by Wyndham Niagara Falls
Wingate by Wyndham Niagara Falls
#9 of 50 in Niagara Falls
4.0 of 5 bubbles 880 reviews
0.3 mi away
DoubleTree by Hilton Hotel Niagara Falls New York
DoubleTree by Hilton Hotel Niaga...
#15 of 50 in Niagara Falls
4.5 of 5 bubbles 54 reviews
0.1 mi away
Quality Hotel & Suites At the Falls
Show Prices
Show Prices
Show Prices

Been to The Holiday Inn Niagara Falls? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Holiday Inn Niagara Falls

Property: The Holiday Inn Niagara Falls
Address: 114 Buffalo Avenue, Niagara Falls, NY 14303
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 50 Hotels in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Holiday Inn Niagara Falls 3*
Number of rooms: 189
Official Description (provided by the hotel):
Our Niagara Falls hotel offers the perfect location on the New York and Canada border Welcome to the Holiday Inn Niagara Falls hotel. Located at the Ontario, Canada and New York border, our hotel at Niagara Falls is close to not only the falls but many other area attractions as well. Leisure travelers can enjoy our location because of its close proximity to the Niagara Falls. Our hotel puts you right at one of the most beautiful wonders of the world. Other attractions within five miles of our property include downtown Niagara Falls, the Maid of the Mist Boat Tour, Goat Island, Cave of the Winds, the Niagara Scenic Trolley and the Aquarium of Niagara. In addition to its close proximity to area attractions, our hotel near Niagara Falls is also close to many corporations, including the New York Power Authority, Americom, Noco Energy and Olin. In addition, the Niagara Falls International Airport (NIA) and the Buffalo International Airport (BUF) are less than 15 miles from our hotel. If you're looking for a family hotel in Niagara Falls, you've come to the right place. Our accommodations have your comfort in mind with amenities that include a heated, indoor pool and a fitness center. Other amenities include an on-site restaurant, a 24-hour business center and complimentary high-speed Internet access. When looking for the best Niagara Falls hotel, end your search at the Holiday Inn Niagara Falls. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Odigeo, Hotels.com, IHG and Southall Travel so you can book your The Holiday Inn Niagara Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Holiday Inn Niagara Falls Hotel Niagara Falls
Holiday Inn Niagara Falls
Niagara Falls Holiday Inn
Four Points Niagara Falls

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing