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“Worst Hotel EVER!!!!”

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Americas Best Value Inn
Ranked #47 of 52 Hotels in Niagara Falls
Reviewed 14 April 2012

I never thought there would be a hotel this bad! The only plus side was the location but everything else was HORRIBLE! ... Mold everywhere, POOL was so disgusting it made me shut the curtains and never look outside. Smoke smell all over the room even though it was a NON Smoking room, sheets had burns on them and I found left over chips IN THE BED under the sheets! I am NEVER setting foot in there again.

  • Stayed: March 2012, travelled with friends
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2  Thank anthonympr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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154 - 160 of 186 reviews

Reviewed 4 April 2012

Hands down, the WORST hotel ever. We had a very nice young lady check us in who assured us a good room and I believe she tried her hardest to accomodate us, but the room was NASTY! Mold everywhere, tv broken, coffee machine broken, carpet filthy, sink leaking, just GROSS! Our view was supposed to be of the pool but instead was of a giant dumpster. We sucked it up and didn't complain at first. Then we decided to complain about the tv and coffee machine and the owner came up and fixed them for us. We decided we had to get out of the ghastly room and once we saw The Falls we forgot all about that awful room! We loved the falls, and were so sad that we chose that hotel to experience them in. We noticed a brand new clean Motel 6 right across the highway advertising rooms for half the price! ... We stayed one night in that crap hole of a room and the next night, the lovely young lady at the front desk was nice enough to let us move to a Jacuzzi suite and it was way better. Overall, we loved the falls but would NEVER EVER IN A MILLION years return to this crusty old hotel!!!!

  • Stayed: June 2011, travelled as a couple
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Thank Chay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2012

I didn't think this hotel could be as bad as the reviews; however, I couldn't be more wrong. I have traveled and stayed at hotels all over the country; and this is by far the worst hotel; I've ever seen. So bad that we heard people leaving because they saw bed bugs; we saw old carpet in the hallway with garbage and bugs on the carpet. We left because we couldn't fall asleep, there was a bug smashed on our wall the pillows were stained yellow, broken sink fixtures were thrown on the floor in the bathroom, it was not cleaned when we tried to check in at 6 PM; carpet was disgusting; And to boot when we expressed our concerns; the staff was rude and just said there will be no refund because we booked on Expedia and just said "Good-Bye" and refused to let us voiced our concerns. This hotel is an embarrassment to the corporate chain who obviously must not guarantee quality or satisfaction. Stay away and shame on the management, owner, and America's Best Value Inn for allowing these pride-less people to steal the money of those who assume they might have a decent stay. This hotel ruined our vacation! I can not stress this enough; you will regret staying here- I never write reviews but felt morally obligated to write this so other will not be blindsided by disgusting hole- it should be condemned by the NY's Dept. of Health!!!!

Room Tip: Stay away!
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  • Stayed: December 2011, travelled on business
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3  Thank Sara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

This was our second trip to this property. We had decided to give them another try after our first horrible stay over the 2011 New years weekend. The only reason we went back is because we had talked to the owner in person and on the phone. They told us that before opening this place they had actually lived in Scarborough, Ont. So we thought fellow Canadians would treat us right. WRONG. Both times that we stayed there our room was not prepared for guests (no toilet paper, none of the in room ammenities were plugged in, including the heater, broken handle on the sliding door, a safe that did not work and that they actually asked me to fix). When I went to the Front desk I told the lady about our concerns she replied to me "If you guys have so many complaints, why did we come back?" Wow! How about so you can have a job lady! The owner on this point told us "This is not a fancy hotel chain, and that you get what you pay for" Again, Wow! We will not be returning to this property until it changes alot.

Room Tip: Do your research on here and if you ever plan to go back to a town stop by different hotels and ask...
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  • Stayed: September 2011, travelled as a couple
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1  Thank REALGOLFER10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2011

at check in we where told they were fixing the hot water and asured us it would be no time a all .. well it is now 722am and still no hot water the next day
at 6am we were told to let water run for 10 minutes to clear the pipe of the cold and we would have hot water 30 minutes hter no hot water
that is just the tip of the iceburg
the first room we were given was horrible looks nothing like photos provided toilet wouldnt flush ddnt know there wa trick to flushing a toilet ut here there is you have to be very strong and move the handle around in circles a few times so they changed room to a cleaner one
still rush all around bathroom in new room the sliding glass door takes all my strentgh to open the beakfast is nothing to write home about there is bananas lilcinnamon rolls white bread to make toast a few muffins i dont know how long they have been here but they
noone answers the phone here to put through calls to my room its very hard when your husband is stationed over seas and only has few minutes to make calls
it it totaly un exceptible i do not recomend this hotel to anyone EVER.

Room Tip: Worst hotel ever
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  • Stayed: November 2011, travelled with family
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1  Thank Melinda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2011

My son and I searched for a hotel in Niagra Falls for a while and finally found a vacancy at this hotel. It had a friendly staff and the room was dated but it was clean.

  • Stayed: August 2011, travelled with family
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1  Thank prome88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2011

Ok the place stinks - I couldn't even eat breakfast in the breakfast room it smelt so bad.

We arrived and asked for a twin room - they gave us a double - after going up the stairs with our luggage (no elevator) we had to trudge back down and ask for a double. Which they gave us. There were unsavory exchanges being made outside the back of the hotel when we arrived about 9pm.

The room needed a really good clean - it looked dusty and dirty. The reception is also very outdated. It all looks like it's out of an 80's movie but just aged 20years with no cleaning.

I would NOT recommend staying here 100% - read the reviews that don't recommend they are correct!

Room Tip: Don't go hear at all - if you have to choose a floor room as no elevator.
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  • Stayed: August 2011, travelled with friends
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Thank danykelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn

Address: 6505 Niagara Falls Blvd, Niagara Falls, NY 14304-1599
Region: United States > New York > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #47 of 52 Hotels in Niagara Falls
Price Range: £35 - £54 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Americas Best Value Inn 1.5*
Number of rooms: 88
Official Description (provided by the hotel):
Americas Best Value Inn Niagara Falls offers the most value for your money when staying to see Niagara Falls, business, or just passing through. We offer clean spacious rooms, free continental breakfast, a newsstand in the lobby, free Wi-Fi throughout the hotel and free High Speed Internet Access in all public areas. All guest rooms include microwaves, mini-fridges, coffee makers, hairdryers, and cable TV. The hotel offers a free pre-scheduled seasonal shuttle to visit Niagara Falls or nearby casinos. We also have an outdoor pool that is open from May to September. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For those guests that are in town on longer term corporate assignments or business trips we also offer special weekly and monthly rates, as well as direct billing options. For your convenience our hotel offers both smoking and non-smoking rooms. Pets are welcome, restrictions and charges apply. We are conveniently located to Niagara Falls State Park, the Aquarium of Niagara, Goat Island, and the Niagara Falls International Airport. We are located off of Interstate 190 at exit 22. Americas Best Value Inn Niagara Falls is your best choice while visiting the "Honeymoon Capital of the World." We offer ideal accommodations and location whether you are in town visiting Niagara Falls or simply passing through on your way to Canada or Buffalo. At Americas Best Value Inn Niagara Falls our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Niagara Falls, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Americas Best Value Hotel Niagara Falls
Howard Johnson Niagara Falls
Niagara Falls Howard Johnson

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