This hotel is not downtown, near the Falls or the casino; it is on Niagara Falls Boulevard (also called Pine Avenue) & 77th Street, near DiCamillo's Bakery. I stayed at this hotel from Sept. 12-15, 2011. While the room looked like some updating had been done (nice bed, lamps, updated bathroom fixtures), there was dirt on the floor of the room's entryway and long dark on the bathroom floor (I have short, blonde hair), both of which remained there for my entire stay, suggesting that no one was sweeping or vacuuming. In addition, ants appeared in the bathroom on the second day & continued for the rest of my stay. I attempted to get breakfast in the hotel's restaurant, but literally could find no one, despite yelling "hello" several times. I finally gave up & drove a few blocks to a Denny's.
To top it off, a large Ford F-350 pick-up was parked in a very well-marked no-parking zone between two handicaped parking spaces. It would have been impossible for any handicapped person using a van & a wheelchair to park on either side & exit the van. I also am a handicapped driver. I mentioned the parking matter to the desk clerk as I was checking in, & was heartened to see a very prominent sign saying that all vehicles that were parked in no-parking zones would be towed at the vehicle owner's expense. The desk clerk said she knew to whom the truck belonged. I was dismayed to find out that the truck never once moved out of the no-parking zone then entire time I was there. Apparently any laws pertaining to handicapped parking, and the hotel's own policies pertaining to parking, can be disregarded at whim, if you know one of the desk clerks.
I won't be staying here again. While the price was one of the determining factors in my choosing it (I did not need to be downtown, paying premium prices to be near the Falls), it may be worth it the next time if I could just get someone to actualy clean my room, give me breakfast, & ensure that handicapped parking would actually be available.
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- Also Known As:
- Quality Hotel Niagara Falls
- Quality Inn Niagara Falls
- Niagara Falls Quality Inn