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“Ideal and cheap, good access to Niagara Falls”
Review of Quality Inn

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Quality Inn
Ranked #33 of 51 Hotels in Niagara Falls
Rayleigh, Essex, United Kingdom
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Ideal and cheap, good access to Niagara Falls”
Reviewed 27 May 2008

Location: Located on Niagara Falls Boulevard, was easy to get to Niagara Falls itself using the free trolley service. Free for all Quality Inn quests and only about 20 mins each way. Also the hotel is a few mins walk from various fast food options and also a few supermarkets and stores.

Hotel: The hotel itself was good. Our room was spacious and clean and the staff were very helpful.The pool was a bit disappointing for me however.

Overall: If you want to see Niagara Falls and stay in a good clean hotel with affordable rates, then stay here! Would recommend. :-)

Stayed May 2008
Helpful?
Thank drbabbers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Toronto
Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 May 2008

I will get straight to the point. This hotel looks nothing like the pictures in the photo gallery. Hotel is dark and very old. Musty smell. Clothes left behind from prior guest found hanging on the back door of bathroom. Had to pay for entire stay up front! Ants in rooms. Non-smoking rooms smelled smoky and musty and had ashtrays!!! First use of toilet required plunging - the staff plumber is the check-in girl at the front desk!! Heard EVERYTHING in neighbouring rooms and from above. Didn't sleep a wink due to all the noise. Exterior doors have card access but don't work so anyone can enter the hotel from outside. Would not stay here again. Very disappointed. Not the average Quality Inn you may expect.

  • Liked — Proximity to shopping
  • Disliked — Everything else
  • Stayed April 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sistaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Niagara Falls hotels

Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2008

Clean, well located near the Factory Outlet Mall.

HOWEVER, staff indifferent, the building appears to have no sound proofing whatever. You can clearly hear conversations and televisions from neighboring rooms.

On our visit over President's Day weekend the adjoining room had a jacuzzi that they decided to use at midnight. I was awakened from a sound sleep by the roaring engine of this jacuzzi which went for some 20 - 25 minutes. The noise from this jacuzzi was like a very loud vacuum cleaner. I was unaware that it was the jacuzzi until I told the night manager by phone that there was this noise. He said it was probably the jacuzzi. I was extremely frustrated, I was very tired, it was after midnight. I went to tell the person at the desk - he said that there was nothing he could do, people can take jacuzzi's anytime they like.

Our family members next door were awakened by children running up and down the hallways which echoed through their room as if the door were open.

If you are impervious to noise and you enjoy being treated with total indifference, this is your motel.

  • Stayed February 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Shelly_Walden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sudbury
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 January 2008

Booked this hotel online as part of a one week Toronto/Niagara summer vacation. Wanted to stay at a more popular hotel, but I was talked out of it by my husband, who thought we'd be better off with a cheaper hotel. Big mistake. We were on foot because we arrived by train and they couln't accomodate keeping our luggage before check-in. Room wasn't ready, so they sent us to Denny's which is far enough when you are travelling with younger children on foot. When we got back, they were accomodating some people with rooms, but for some reason, ours still wasn't available. It was really hot, and the kids were upset and cranky. I looked across the street, and saw a glorious looking hotel. I used the payphone to look up the phone-number for the hotel across the street and was immediately booked in. They also were able to keep our luggage in a security-room after check-out the next day, as our train departed in the late afternoon. When I called the Quality Inn to let them know I wouldn't be requiring the room, I was told by the front desk that because I prepaid online, they weren't going to refund my money. I told the clerk that I'd rather lose my $100 than to stay there ---- so when you are booking online, be VERY careful about your hotel choice!

  • Liked — It had a phone book with the phone numbers of other hotels in it's lobby.
  • Disliked — Service and attitude of front desk clerk.
  • Stayed July 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Service
Helpful?
2 Thank fullermel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 November 2007

Had a wonderful time, very clean rooms and no noise which was a bonus.Only downfall was there was no fridges in the room so that was a little bothersome to try and keep cold drinks .Other then that i would recommend the stay to anyone, and we will be coming back again. for sure....Thank you..

Stayed November 2007
Helpful?
1 Thank JOEHANK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ajax, Canada
Level 4 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 16 November 2007

Nestled in the strip of motels and storefront operations that crowd the Niagara Falls Blvd. gateway to the City of Niagara Falls, NY lies the Quality Inn Niagara. Like the other unassuming businesses that adorn this stretch of road, this Quality Inn exudes ordinariness ... which is entirely appropriate for the venue. Among the motel's best features are the rooms: tastefully decorated, clean and spacious with comfortable beds sporting extra pillows, a thermostat controlled climate control unit and spotless bathroom made just a touch more elegant by high-gloss tiling. The motel staff were terrific and helpful, offering to keep the pool open an extra hour so our daughter could swim. While we didn't use the banquet facilities, there seemed to be ample room (and parking) for the steady stream of guests.

Perhaps because of the focus on the banquet facilities, the Quality Inn Niagara comes up short on a few things for the average traveller. There's no continental breakfast (you get a 10% discount at the restaurant, and the food and service are good, but that still adds $6 to $8 per person to your stay) and no fitness room. The pool was small (hard to detect that in their flattering website photo), and although indoor, the unheated water was uncomfortably cold for swimming.

There were also a few areas where the motel chose to economise at the expense of its guests. Bulbs were removed from bathroom light fixtures; the bedroom windows had curtains but no sheers (so you got daylight at the expense of being on display to passers by) and the TV remote was a cheap variety with channel up/down instead of numbers. Small things, but the kind of things that cause you to look around for your next trip, just in case you can do better.

In all I'd recommend the Quality Inn Niagara for occasions that need the banquet facilities, such as awards dinners, weddings and such. The general traveller won't be disappointed, but since the Niagara region is well-serviced by most of the big hotel chains, that traveller may find a bit more by looking around.

  • Liked — The comfortable beds and climate control unit with a thermostat instead of an
  • Disliked — Cold pool
  • Stayed November 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Nr.6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshkosh, Wisconsin
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 October 2007

several tour busses on site, but elevators operational. restaurant on site was slow in service waited an hour for an order of wings for supper snack, bar served 12 oz draft beer for $2, breakfast buffet $7.95. free coffee in lobby. Denny's restaurant about 2 blocks. Room small but ok for one night.

  • Liked — proximity to falls
  • Disliked — lack of decor and ambience in dining hall and lounge
  • Stayed October 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ss5959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 7708 Niagara Falls Blvd, Niagara Falls, NY 14304-1704
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 51 Hotels in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Quality Hotel Niagara Falls
Quality Inn Niagara Falls
Niagara Falls Quality Inn

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