My friends and I had booked a trip to Zanzibar to spend Christmas and New Years by the beach. We all booked in at the Pongwe Nature Safari Lodge for about 10 days.
Upon our arrival, the staff was absolutely excellent, and proceeded to stay that way during the duration of our trip. They were always smiling and happy to assist you with whatever you may need. The food was decent, but a bit over priced, and you had to order your dinner the morning of, to make sure that your meal was ready in time and the required ingredients were available that day.
The scenery and beach was breath taking, and I don't think I ever got sick of looking at the white sand beach and the bright blue/green water. It was absolutely fantastic.
However, aside from the amazing staff, decent food and great scenery, the accommodation was horrible... to say the least. We paid 66 USD a night, which was incredibly over-priced for what we had received.
Our room was filled with sand upon arrival and we noticed that a mouse/rat had defecated in the bathroom... not exactly what we wanted to see, but brushed it off. But, during the evening we heard something rattling in our drain pipe and knocking things over in our bathroom.... yes, we had rats. I talked to my friends and they all told me that they had a rat in their bathroom as well, so for the rest of our trip we had to put chairs and garbage cans over the drain pipe so that the rat wouldn't come in during the night.
Our bathroom was just in shambles. Our sink was clogged for 3 days (they wouldn't clean the room unless requested) and still proceeded to leak all over our bathroom floor. Our shower was broken and filled with rat feces and hair, and during one of my showers, my foot actually broke through the aging plastic floor and ended up cutting my foot all up, leaving a gaping hole in the shower. Our shower door, as well as our bathroom door also did not close.
When getting our room cleaned, we weren't provided with towels, sheets or toilet paper, and had to go up to reception numerous times to request these few things.
At night, earplugs were needed as mice had also found their way into our ceiling (which is made out of a fabric material) and were heard all night scratching around.
If you want really bad accommodation, but pleasant staff, mediocre food and a great view, then this place is for you.
- Also Known As:
- Nature Safari Lodge Pongwe, Zanzibar Island