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“Caution, they did not honor our prepaid reservation”

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Domaine Saint Clair Le Donjon
Ranked #2 of 14 Hotels in Etretat
Certificate of Excellence
ann arbor , michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Caution, they did not honor our prepaid reservation”
Reviewed 31 October 2006

We booked our stay through an on-line agency and prepaid for this hotel 4 months in advance. When we arrived straight from the states we were told, sorry, we are overbooked and you cannot stay here. The hotel looked lovely, great view. They did book a room for us in a 1 star hotel in town, no elevator, small basic room facing the alley, at our own added expense. Remember we had prepaid. Didn't matter.
The manager was surly and could have cared less. I love France and had never before been so poorly treated. I would not trust any reservation at this place. I had dreamed of staying in what I thought was an ideal spot. It was Easter and it took us a long time to find another hotel for the next 3 nights we had booked. If you want to go here, go for a meal and forget staying at this anti American place,
We were at war and it was clear we were not welcome.

Stayed April 2003
4 Thank sherlou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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553 reviews from our community

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Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
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English first
Oxford, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 7 October 2006

We stayed at Le Donjon for two nights during September 2006. Booking by internet was straightforward, though booking by phone for those who do not speak French might be a little more risky - written confirmation would be advisable. You would get by here without speaking any French, but only just; occasionally, we were misunderstood. Le Donjon is set well away from the sea front and high up above sea level. We didn't try walking to the front from the hotel, but thought it could easily have taken 15 minutes. However, the location ensured a completely peaceful stay, and the famous rock formation was readily visible. Our room (Eugenie) was colourfully and warmly decorated and had superb en-suite facilities. To get to the room you need to climb a narrow winding spiral staircase to the second floor - all adds to the character, but not the easiest of access.
We decided to dine both nights in the hotel. This proved an excellent decision, with top quality food presented to exceptional standards and service to match. Breakfast was among the best we have experienced in France, with plenty of choice to suit both continental and traditional English tastes.
The quality of the rooms, food and service were all out of the top drawer, and combined with the romantic charm of the hotel, we would unhesitatingly recommend it to couples or groups wanting a sophisticated and peaceful stay in this part of France.

  • Liked — The quality and presentation of the food.
  • Disliked — The rough, unmade roadway you have to drive along to get to the hotel reception.
  • Tips/Secrets — Choose your room carefully if you have problems with stairs.
  • Stayed September 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
6 Thank Phineas_Nigellus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, CA
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 October 2005

Stayed in the Domain Saint Clair for 1 night and absolutely loved it. This hotel on a hill is a former castle so the property has tremendous charm. The hotel is located in the town of Etretat, which is located on the coast of Normandy. Our room was on the first floor and was decorated in dramatic reds, burgundys, and gold. The room was very large with a sitting area and huge bathroom. The hotel grounds have great views of the white cliffs of Normandy and of the little town of Etretat below.

The town is driving distance from the hotel, rather than walking distance, but the drive is short. For hikers, there is a great hike along the white cliffs of Normandy with stupendous views of the Atlantic ocean, the town, and the hills of Normandy.

I stayed at this hotel on a tour of France and England and it was by far the best experience of the trip. How often to you get stay in an updated castle and hike along the cliffs of Normandy, and then snack on local artisan cheese and French wine? Well worth the experience off the beaten path.

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
10 Thank travel_nut_SF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Domaine Saint Clair Le Donjon

Property: Domaine Saint Clair Le Donjon
Address: Chemin St Clair, 76790 Etretat, France
Region: France > Normandy > Haute-Normandie > Seine-Maritime > Etretat
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Etretat
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Domaine Saint Clair Le Donjon 3*
Number of rooms: 17
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Also Known As:
Domaine Saint Clair Le Donjon Hotel Etretat

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