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“Horrible Service”

Kastro Oia Restaurant
Ranked #29 of 95 Restaurants in Oia
Cuisines: Greek
More restaurant details
Restaurant details
Good for: Local cuisine, Romantic, Special Occasion Dining
Dining options: Lunch, Dinner, After-hours, Reservations
Oklahoma City, Oklahoma
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Horrible Service”
Reviewed 8 August 2014 via mobile

We came to this restaurant mainly because of it's view, hoping the food was good. After an hour and trying to get the waiters attention multiple times, we had managed to only get bread and water. Finally, we decided to leave and go somewhere that would actually serve us. We asked for the bill, to which the waiter gave us a dirty look like he was offended. As for the view? It was mostly blocked by the throngs of people stopping in front of the restaurant for pictures of the sunset. The staff spent more time shooing them away (or trying to) than actually serving their guests. Perhaps the food is good, I'll never know because of the horrible service.

Helpful?
5 Thank Randy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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622 reviews from our community

Visitor rating
    302
    219
    77
    12
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Newbury, England, United Kingdom
Level Contributor
93 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“too busy”
Reviewed 5 August 2014

the views were outstanding and we went for the famous "sun setting" but food was average and too busy and not enough staff

Visited August 2014
Helpful?
Thank Deborah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
Level Contributor
73 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“Superb food, idyllic location, mediocre service”
Reviewed 29 July 2014

We stopped by this restaurant unplanned and had to wait about fifteen minutes for a table, which is fine. We were seated overlooking the sea and had sight of the most amazing sunset we have seen in a long time.

After waiting fifteen minutes just for a menu we placed our orders and the food arrived about twenty min later. Not a bad time for food delivery, but a bit of a wait for the menu...

The food was excellent, we had the grilled lamb and chicken fillet and both dishes were really tasty and well cooked.

That is unfortunately where the good experience ends as we waited about another twenty minutes for someone to clear our plates and then had to ask two different waiters for our bill, and in spite of this the bill still took twenty minutes to arrive. The overall price of the meal was not bad, with our food and two soft drinks costing 44 Euro.

If you go in here with quite a few hours to spare for a meal, arrive early and really don't expect anything to happen in any sort of a rush, then this is a good place to be. If you expect the sort of service one becomes accustomed to throughout the rest of Europe, then I suggest you steer clear and find somewhere else to eat.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Amazing view,”
Reviewed 23 July 2014

The food, service, prices and view were awesome! Definitely recommend eating there....especially at sunset. But go early....it's crazy packed!

Visited July 2014
Helpful?
Thank Kristal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reigate, United Kingdom
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Amazing sunset”
Reviewed 22 July 2014

Recently visited Santorini and spent 2 nights in Oia - Wow!! Booked a night at Kastro well in advance of our visit and they were expecting us. We got a front row table where we could watch the famous Oia sunset over a lovely bottle of santorian vino and a great dinner. The menu is a little pricey, but the staff service and these sunset views make up for it. We paid 100 euros and for that we got bread, a berry salad, fresh fish, seafood spaghetti, fruit salad, a bottle of wine and coffee. This was over a couple of hours and was a perfect evening.

We were also lucky enough to see a man propose to his girlfriend from the top of the nearby building, to which she said yes.

You may see in other reviews that people do try and get in the way of the views to take their own photos - the staff are great and move these people on quickly. You will definitely get loads of great shots to accompany a great meal.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Adam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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