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“Poor service”

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Alexander's Boutique Hotel of Oia
Ranked #37 of 58 Hotels in Oia
Certificate of Excellence
Reviewed 22 May 2014

This is the most expensive and the worst hotel in our 18 days turkey & greece trip! At check in, we were hold we are upgraded to "windmill room", there were many bad comments about the "windmill room" i.e. toliet outside & far away from hotel....but they are fully booked no other rooms for us and we just stay 1 night, so I think shd be ok. (Afterwards I check booking.com again, our "cozy cave room" is more expensive to the "windmill room"...) Actually the thing made us sick is their service! we back from sunset & dinner, it is a cool and windy night in oia, after went out take a shower, I found that our hairdryer is not working...I need to acorss the main road twice(first time no one in reception) to the hotel find someone deal with it. I report to a guy our hairdryer is not working, he just said will come to our room later. After 30mins, he came and found the hairdryer is not working and he promise will come back to us see whether have another hairdryer....after 1hr, no body come....I walk across the main road to hotel again and again to ask him how should I dry my hair maybe just borrow a hairdryer for me for 10mins. BUT SO SAD that he just say I CAN DO NOTHING!! we are budget travellers we stay in budget hotel everytime, it is the first hotel cannot provide such a basic need. I think shd be very easy to find one hairdryer to your guest in Greece ex. got one from hosts home/other room for 10min as I said/other hotel beside/shop etc...so just avoid it.

Room Tip: avoid the "windmill" room
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  • Stayed: May 2014, travelled as a couple
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8  Thank Eva_Jim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 May 2014

we had a suit, with hot tub. warm water,the best view of sea & oia. all stuff and manager were kind & helpful. Mr Bourtzoglou waz very friendly. Eveta told us about attractions & Georgina spent three hours with us. she is experienced & attractive. Eskandar & Atef were very polite. They cleaned our suit every day & change towels frequently. I like to go there again.

  • Stayed: March 2014, travelled with family
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1  Thank amirarya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

We stayed at Alexander's during the month of April and absolutely loved our experience there. The staff goes above and beyond and are all wonderful people, the views are absolutely incredible with the classic views of the white and blue houses on the hillside and the incredible caldera, and the jacuzzi is an added bonus from which you can enjoy the caldera views and a glass of wine. We stayed in one of the deluxe cave suites which had such a charm to it, and found it perfect for two. The kitchenette was a big help to buy things at the local market and cook in for a few meals to save money. I definitely think this is one of the best hotels in Santorini, and the location just at the beginning of Oia is great too because it leaves you outside the center where it could be louder/busier but it's still just less than a 5 minute walk to get to the main "center" of Oia.
Oh, and the breakfast served on the balcony each morning was one of the best parts too! Definitely will be back again as soon as possible!

  • Stayed: April 2014, travelled with friends
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Thank Samwow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014 via mobile

We explored Santorini by car and were so pleased that we chose Oia, and Alexander's. Oia was for us the most beautiful spot on this beautiful island and we loved all the views, the sunsets and the fantastic restaurants. We stayed in the Alexandrite Cave Villa. It is such fun to stay in the cave, and breakfast delivered to your balcony is such a luxury. The views from the balcony are amazing. We also enjoyed the views from the jacuzzi, where we loved sitting with a glass of wine. Iveta at reception is so bubbly and helpful and you feel that she really cares about your holiday. She was also very helpful organizing our hire car.
The only down side was a slightly musty smell to the room, although we put that down to the fact that it was a cave and after the first day we hardly noticed it.
We loved our stay at Alexander's and would happily stay there again.

  • Stayed: April 2014
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2  Thank thephilosophyofyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

The view from the room is very amazing.
The room is well-decorated, cozy and all facilities are provided.
It located in the central of Oia.
The staff is very friendly and full of service mind.
I would love to be back. Everything is fantastic !

  • Stayed: April 2014, travelled with friends
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Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

1st trip to Greece and 1st stop was santorini, it was such a right decision to stay in oia. Amazing amazing view! We had daily breakfast at the huge balcony if you would call it that just outside our room. The balcony is a common area shared with the other guests. Iveta was the lady who helped with our questions during the stay and also very friendly, bubbly host. Enjoyed the outdoor jacuzzi facing the sea. Room is like a cave house, really unique in my opinion comparing to the normal city hotels. Hotel location is walking distance to the sunset area and the alleys with most of the shopping and dining in oia. I will definitely want to visit santorini again and will stay at Alexander's!

  • Stayed: March 2014, travelled on business
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Thank Pinkie15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2014

Probably the highlight of our trip to Europe.

On arrival we had the reserved airport transfer driver helping us with our luggages, before we knew it we had arrived smoothly at Alexander's.

We were welcomed by Iveta, who had arranged us our rooms and given us tips on how to walk to the main street, literally 5 mins walk away.

The cave room we booked is extremely spacious, with a tiny shared living room that less to two individual rooms. The cave house is equipped with a tiny kitchen, dining area, two day beds and a queen side bed.

Breakfast is set up outside our rooms overseeing the panoramic view of the oceans. The lodging does not offer in-house room service beyond breakfast. However, Iveta had kindly arranged to order meal delivery service for us for a local restaurant.

There is also a shared jaccuzi that oversee the stunning view of Oia.

Would definitely return here one day!!!

Thanks for the great hospitality!

  • Stayed: March 2014, travelled with family
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1  Thank luvrui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alexander's Boutique Hotel of Oia

Address: Main St. | Santorini, Oia 847 02, Greece
Phone Number:
Region: Greece > South Aegean > Cyclades > Santorini > Oia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
#20 Luxury Hotel in Oia
#31 Romantic Hotel in Oia
Price Range: £72 - £410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alexander's Boutique Hotel of Oia 4*
Number of rooms: 14
Official Description (provided by the hotel):
Luxury, elegance, intimacy, breathtaking views of the caldera...Alexander’s is a boutique hotel consisting of suites, cave villas and cave houses all named after precious and semi-precious stones, according to Cycladic architecture. We are a hotel with less steps. We have been recommended by the New York Times, the Independent and the Daily Telegraph. Our hotel was the main location of the film “Thira.” Special occasions are magical when held at Alexander’s. ... more   less 
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Also Known As:
Alexanders Boutique Hotel Oia
Alexanders Boutique Oia
Alexander's Boutique Hotel Of Oia Santorini

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