Switch you into another hotel next door without telling!
When we arrived, the receptionist checked our booking and seemed very clam and lead us to a room 1 min walk, next to the reception. We were very disappointed when I saw the room, It was not that bad, but there is NOT A THING looked like in the picture.
After carefully checking we found it was COMPLETELY DIFFERENT HOTEL called "Strogili", even had a different reception. We were very angry and went back to the reception, the receptionist even trying to lie to us and said there were same hotels at the same rate. When we checked out we refused to pay the full rate for a hotel which was NOT booked by me (I would simply not book Strogili at that location for that room for Alexander's rate, and Alexander's left us no choice). The receptionist started to become very aggrassive and said if I staied, I d pay for it. However there were no people told us until we found it out by ourselves. Finally we had a phone call with the manerger and he aggree the rate we would like to go for.
As we stayed in another hotel in Oia for 3 nights, so we know for the rate Alexdander's boutique hotel asked for, you can get much much better serves and rooms, and most important, stay in the hotel you booked!
- Official Description (provided by the hotel):
- Luxury, elegance, intimacy, breathtaking views of the caldera...Alexander’s is a boutique hotel consisting of suites, cave villas and cave houses all named after precious and semi-precious stones, according to Cycladic architecture. We are a hotel with less steps. We have been recommended by the New York Times, the Independent and the Daily Telegraph. Our hotel was the main location of the film “Thira.” Special occasions are magical when held at Alexander’s. ... more less
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- Also Known As:
- Alexanders Boutique Hotel Oia
- Alexanders Boutique Oia
- Alexander's Boutique Hotel Of Oia Santorini