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“DO NOT WASTE YOUR MONEY - GO SOMEWHERE ELSE”

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Oia Collection Suites and Villas
Ranked #14 of 34 Oia B&B and Inns
Certificate of Excellence
Reviewed 28 May 2013

I was excited to, finally, arrive in Santorini for my dream vacation. After all, the photos shown are pretty amazing - right? Buyer be ware. What you see in these photos is not what you actually get. I was given a much smaller room, that had no decor. It was far from 4-star, it was much more like 2 star. 'Zac' was the individual who was supposed to be running the hotel. When I arrived, there was noone there to greet me. In fact, I had to go to another hotel and get them to call him. However, he didn't answer for 30 minutes. I was lost in Oia Santorini, with no clue where the hotel was. He finally comes to meet me. FACTS ABOUT THE STAY: There was never a person at the front desk - all week. Wi-fi didn't work, unless I sat outside. They claim that there is a pool (funny part), you actually have to walk almost 8 blocks to get to a public pool. When I asked about it, Zac sadi, well "you can just buy a drink or something and they'll let you stay there all day." The mattress was so cheap/hard that it felt like an old college dorm room. Upon check-out, nobody was there ... and I had to lug my bags up the steep Santorini steps at 5 a.m. These people have no clue what 4-star is or the word "service". This hotel stay was supposed to be the highlight of my several week trip in Europe. Instead, it was the worst part. DON'T WASTE YOUR MONEY AT OIA COLLECTION. I looked all around Oia, if you want great service with the best location stay at Andronis Luxury Suites.

  • Stayed: May 2013, travelled solo
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6  Thank snd881411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 - 60 of 85 reviews

Reviewed 18 December 2012

I unfortunately can't rate the facility, as we never actually got to see it, but I can rate Oia Collections (and Antigone) as a company for which I would provide the worst possible rating. We booked at Oia Collections and had regular contact with Antgone in the lead up to arriving (including emailing from Athens the day before arrival).

Upon arriving in Santorini there was nobody there to greet us. I finally managed to get a hold of Antigone who advised she had us coming in tomorrow (start of the lies). We weare also advised there was some bad news in that she had double booked as she expected us in the next day. After eventually being picked up, we were driven around for over an hour and given no information as to what was happening. Eventually we were dropped at another of Antigone's facilities in Imerovigli, where we were coerced to stay. It was a nice enough place, but we booked in Oia as that is where we wanted to be (and there is absolutely nothing in Imerovigli).

To cut a long story short, we were eventually told the place we had booked in Oia would not be available for any of our time on the island. We cut our losses and were lucky enough to book ourselves into Oia Suites (absolutely fantastic - and the service was brilliant). And to top of our Oia Collection/Antigone adventure, we have only just received the balance of our refund - some 10 weeks after returning from our trip. Without regularly emailing and calling, I have no doubt we would not have seen the money.

While I;m sure the actual facility is very nice, be wary when booking through Oia Collections as they seem to book without care and attempt to shuffle people around when over-bookings occur. Antigone will tell you what you want to hear, but be wary as I found her to be dishonest.

  • Stayed: September 2012, travelled as a couple
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15  Thank AGL77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2012

What an incredible spot! It's true - this is where everyone gathers to get the best view of the sunset, and we had our own terrace to enjoy it from. Many a breathless tourist asked "Do you live here?" We answered no, and then gave them the name of the place and the owner. Many people should know about this spot, as it is a somewhat-hidden gem. One of the Collection's traditional cave homes, our spot was just a few steps from the castle and about 10 feet away from the restaurant next door. Our host, Dimitri, was helpful and kind and supplied above and beyond the amenities we were looking for. He even stocked our fridge with bottled water and local Santorini wine! The space was spartan yet comfortable, and beautifully appointed with ceramic light fixtures and minimal, tasteful art. Exceptionally clean, nicely fragrant, and cozy. Also available were an espresso machine for morning coffee, a great collection of music, and a television which we never even switched on. The view from the front door - impeccable! This place was priceless, and we kept saying over and over during our trip that we got the BEST spot in Oia to stay. Thank you Dimitri! We will treasure our memories from our stay in Oia.

Room Tip: Stay in Dimitri's house. It is perfect.
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  • Stayed: October 2012, travelled as a couple
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1  Thank AnnieGunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2012

We stayed 2 nights at the Lovers House, a beautiful cave apartment with charming decoration, equipped kitchen and bathroom. In fact, we had booked 3 nights, but when we arrived in the evening, we were told there was a problem with the booking, and the Lovers House was occupied. We stayed in the smaller blue cave apartment in the first night, and were promised that this first night would not be charged. 14 days later, we still do not know if the money will indeed be refunded. The location is in the charming older part of Oia at the northern tip, where the sunset is in its most glorious setting - therefore it also becomes extremely crouwded during this time, with tourists coming from all over the island and gathering to take pictures. The service was faulty: a breakfast basket with bread, cakes and yogurt was brought in the second morning at 10am, instead of 9am as promised, which forced us to change our plans for the day. Coffee, sugar and milk or juice were not part of it, and we had not been made aware that we should take care of that part on our own. The price paid should have included a dinner at a sister hotel, but was not offered to us. Finally, in the last day we informed we would be leaving at 1pm (and this seemed to be OK for the staff), but were basically thrown out of the appartment at noon, because a potential next customer (that finally did not stay)wanted to see the rooms. If the prolems with service quality and reliaility can be solved in the future, it can become a great location!

  • Stayed: October 2012, travelled as a couple
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2  Thank Everson N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2012

The oia collection houses are located right at the spot where everyone gathers to see the sunset. The rooms are nicely decorated and the service is very friendly. Antigoni is the heart of the buisness and lets guests feel as if they are friends visiting over.Bed quality is also excellent, something not always found in hotels in greece.

  • Stayed: September 2012, travelled as a couple
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Thank CRT-GR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017
Google Translation

  • Stayed: September 2017, travelled as a couple
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Thank JEAN-LOUIS R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017 via mobile
Google Translation

Stayed: September 2017, travelled with family
Thank nicole s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oia Collection Suites and Villas

Address: Oia 84701, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Oia
Hotel Style:
Ranked #14 of 34 B&Bs / Inns in Oia
Hotel Class:3 star — Oia Collection Suites and Villas 3*
Number of rooms: 5
Also Known As:
Oia Collection Suites And Villas Santorini

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