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“A lovely well located hotel in Oia” 5 of 5 bubbles
Review of Residence Suites

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Residence Suites
Ranked #38 of 55 Hotels in Oia
London, United Kingdom
1 review
“A lovely well located hotel in Oia”
5 of 5 bubbles Reviewed 26 July 2010

Having had read bad reviews of almost all of the hotels in santorini (especially in the oia area), I wasn’t sure whether I should believe what I could find online about the residence suites. But most of the reviewers were absolutely right! This little hotel is brilliant.It's modern, spotlessly clean, comfortable, really well located (the main community hall is a block behind the hotel).We had a the best caldera view from our balcony with lounge chairs and an umbrella.There are plenty of excellent restaurants right on the corner and in general, you will feel very secure. Therefore I feel residence suites can only be considered a base ( because of the location) for exploring oia and santorini in general. I really enjoyed the beautifully designed suite I had and the cleanliness. The girls at the front desk, were so helpful and we became very dependent on their advice for anything including some great restaurants,local trips and other helpful advices.PROS: Great location, great caldera view,modern and clean suites, great staff, good breakfast, great price CONS: we had to leave.I have nothing bad to say about this hotel and if we ever return to santorini, This is where I would stay!

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andra010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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334 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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English first
Valdemoro, Spain
1 review
5 of 5 bubbles Reviewed 25 July 2010

First time to Santorini and thought I would go all out and stay at The Residence suites.I have had the pleasure to stay at this lovely boutique hotel on my wedding night. As part of the wedding venue hire package, they offered us the wedding night at one of their honeymoon suites.
I definately made the right decision.The view from the balcony of my suite was breathtaking! My bed was huge and great and I slept like a baby! My biggest difficulty was getting myself out of the most comfortable bed I have ever slept in.The hotel has an unrivalled charm and air of history to it (the cave houses date back many years ) , public areas and suites which are comfortable/homely are nicely appointed exuding a lovely perfume of timeless elegance.Excellent. And, without a shadow of a doubt, after exhaustive research at all the nearby hotels.Would highly recommend it

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank danivaldemoro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
5 of 5 bubbles Reviewed 23 July 2010

It has been a great pleasure staying here and enjoing the hospitality of the staff. Hope to come back again, me and my wife like it very much; the room had a great view, irreproachable cleanliness. Congratulations for the staff!

  • Stayed July 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alinngu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicosia
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 14 July 2010

Very expensive for what it offers. I would pay only €50-€70 fir that room (JUNIOR SUITE) AND NOT €230 per night!!!!!!!!! Very small room and bathroom and very old furnitures. Poor Breakfast. Pictures are misleading and has nothing to do with the reality. ONLY THE VIEW WORTHS BUT ANYWAY IS THE VIEW YOU CAN HAVE FROM ANYWHERE IN OIA.
NOT RECOMMENDED AT ALL

  • Stayed July 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank marigoulla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceResorts, Front Office Manager at Residence Suites, responded to this review, 26 September 2010
Dear Marigoulla,

Thank you for complimenting the amazing view that we have from our hotel. We are proud to offer one of the greatest views of the island!

We would like to draw your attention to the fact that we do offer the unique “cave house” accommodation. By definition, “cave houses” are caves in the rocks, in volcanic lava. The specific room you stayed is much bigger than the Standard hotels room and the bathroom is “cave house” style. Junior Suite you are mentioning was fully renovated and equipped with brand new, modern furniture in present year, 2010. The characteristic of our place is what makes our place unique on the background of Standard hotels. We regret you were not aware of the characteristics of the place you choose to be one of your holiday destinations.

Residence Suites offers complimentary enriched continental breakfast, which includes:

Filter coffee, tea, orange juice, milk, serials with dried fruits, yogurt, two types of jam, honey, sugar, fresh black and white bread, butter, fresh vegetables (tomatoes, pepper, cucumbers, olives), feta cheese, regular cheese, eggs, spinach pies, cakes and fresh fruits according to the season.

We regret to hear we could not fulfill your expectations. However your opinion will help us to work on improving our services and facilities in the future. Our priority number one is our guest satisfaction.

We would welcome the opportunity to have you as a guest in the future.

Best regards,
Reservations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austria
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 11 July 2010

I chose one special suite in this hotel from website. But the suite we got was not the same like presented in the internet. The pictures did not show the suite I rented, the room was much smaller then showed. We had a tiny balcony, not a private terrace like offered in the internet. Therefore we changed the hotel after the first night.

  • Stayed June 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank globus-tracker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceResorts, Front Office Manager at Residence Suites, responded to this review, 26 September 2010
Dear Couplenholidays,

Thank you for your comment.

We regret to hear your expectations were not met in our accommodation.

However, we would like to highlight the fact that all our Suites are unique and we don’t have two (2) similar rooms in our hotel. The photos posted on our website are informative and describes only the room type, we never guarantee the exact room form the picture. We guarantee only the room type. Also, all our rooms have a balcony OR terrace.

We always encourage our guests to discuss with us any concerns they might have while they are in the hotel, in order to assist in any way we can and resolve any issues prior to departure. If you would inquire for the room change upon your arrival, depending of availability, we would do all our best to accommodate you accordingly.

Best regards,
Reservations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
1 review
4 of 5 bubbles Reviewed 7 July 2010

First of all, Oia is the best place to stay in Santorini. For the money, Residence Suites is a tremendous place. The view from our room was spectacular. The room was somewhat small with decent amenities but it was clean and had everything we needed (above par for European lodging).

Also, the staff was incredibly nice, especially Sam and Elena. They had great recommendations for where to visit and eat, and went out of their way to make our trip as good as it could be.

  • Stayed July 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vagabond1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paris
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 30 June 2010

This hotel has the best web site ever ... but far away from reality when you get there!

Good location, pretty clean but the rooms are small and the value for money is not right!

We were offered a first room with a view on... fig trees!
The terraces are shared with a very limited space for intimacy..... so you are totally squeezed around other visitors.

Not recommended at all.

  • Stayed June 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank SStravelParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceResorts, Front Office Manager at Residence Suites, responded to this review, 26 September 2010
Dear SstravelParis,

Thank you for your comment.

We regret to hear your expectations were not met in our accommodation.

Please notice, all our Suites are unique, with some differences in the size and decoration. We don’t have two (2) similar rooms in our hotel. The photos posted on our website are informative and describes only the room type. We never guarantee the exact room from the picture. We guarantee only the room type. All our rooms have a balcony or terrace, sometimes it can be shared. In the mean time, we always do all our best to satisfy all our guest expectations. If you would request for the room change, depending of the availability, we would do all our best to accommodate you accordingly to your desires.

We would be pleased to have you as a guest in the future and to fulfill all your expectations.

Assuring our best attention,
Reservations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Suites

Property: Residence Suites
Address: Oia Main Street | Santorini, Greece, Europe, Oia 847 02, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Oia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites
Hotel Style:
#26 Romantic Hotel in Oia
Price Range (Based on Average Rates): £
Hotel Class:3 star — Residence Suites 3*
Number of rooms: 19
Official Description (provided by the hotel):
At the top of the cliff, in the heart of Oia village surrounded by charming blue domed churches, in an exclusive residential neighborhood of private homes. An exclusive collection of individually decorated apartments designed with luxury and comfort using art and a blend of traditional and modern architecture. Modern Greek decor bringing you maximum peace and tranquility with it's clean lines and original contemporary art. ... more   less 
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Also Known As:
Residence Hotel Oia
Residence Suites Santorini/Oia

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