Let me start off by saying that Mystique is a beautiful hotel - period. Perceptions, expectations and standards vary from person to person, and from country to country, with that this is my own personal account of my experiences at the hotel.
Service: Grade B. Antonia is thruly the heart and sole of this hotel, she is polite, engaging and you truely believe she wants you to have the best time you will ever have on the resort. She is a wealth of knowledge and she never steered us wrong with any recommendation she gave us. Everyone else was very polite and warm, thats very hard to find at a resort. But it missed on several points, when we made reservations reception never confirmed, never left reminders for appointment we made at the spa - I have been to many 5 star resorts and we were always left a note in our room regarding any reservation we had made, always a nice touch.
I could never tell wether or not the turn down service came, never quite the same every night - didn't understand it. They left water and a dark chocolate on the bed
Room: Grade B. We had the Spiritual Suite Room Number 2, beautiful view, nicely appointed but took a real dislike to the indoor jacuzzi,made the bathroom feel like you were in a tropical zone, they were able and supposed to turn the temp down from the outside but it never happened, we gave up on it and asked them to drain it because it started to make horrible noises at night, satellite TV was a joke, I still like to get some information from the outside world folks.
Food: Grade D. This is where it totally falls apart, a 5 star hotel should not serve this slop. Breakfast was nothing to write home about, over cooked omelets, poorly presented food for example my wife ordered a cheese platter all they did was slice up some cheese and throw it on a plate - they never even discribed what was presented, very poor. Had dinner the first night with two other couples we meet, our bill alone was over 300 euros worst meal I have ever had at that price hands down! After that we ate in Oia, and let me tell you the food was 100% better and at a fraction of the price. Ask Antonia for local restaurants trust me you won't be disappointed and you will be paying a fraction of the price. Room service was efficient, I have to give those ladies a grade of A+ the effort alone to bring you the food from the restaurant should be applauded.
We stayed at Cave Tagoo at Mykonos before we went to Mystique and the food was outstanding, if Mystique had their food this would be a terrific place to stay instead of an average grade. When I pay over $1,200/night I expect alot and for this reason I truely believe that this resort is overpriced
- Official Description (provided by the hotel):
- Mystique is a stylish property consisting of 39 suites and villas built exactly on Oia's most famous cliffs with dazzling views of clear blue crystalline waters towards the Volcano and the Aegean Caldera. 18 Km from Santorini Airport and 20 km from Athinios Port.All accommodations are a wondrous exploration of driftwood, a free spirited, untamed material that harness the elegance of simplicity. Enticing patterns carved into the walls. All suites open onto sea-facing terraces with relaxing daybeds. Cobblestone pathways lead to the plunge pool surrounded by sun beds for the utmost relaxation.Guests may experience an outdoor infinity-edge pool, the "Aura" Bar, the "Charisma" Gourmet Restaurant, "ASEA" the new artisan Japanese restaurant and the "Secret" Wine Cave. ... more less
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- Also Known As:
- Mystique Hotel Oia
- Mystique Oia
- Mystique Luxury Collection Hotel Santorini/Oia