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Mystique Luxury Collection Hotel
Ranked #16 of 58 Hotels in Oia
Certificate of Excellence
Reviewed 19 December 2008

We booked a cruise whose itinerary included the Greek isles but did not include Santorini. We've always wanted to see Santorini, so we decided to take a pre-cruse trip to the island and explore it ourselves. I have always found that immersion in a culture for more than a few hours gives you a better feel for the place.

I have a philosophy that rarely disappoints me. If I book the best property or the finest hotel I won't regret and wish I had stayed elsewhere. This, of course, can end up being very pricey, but if you plan things far enough in advance you can usually take price into consideration.

As I to researched Santorini, I found that reputation-wise the Katakies hotel was noted both in the press and in the media as the finest hotel on the island. My efforts to correspond with the Katakies were unsuccessful. They ignored several emails and frustrated my attempts at garnering a good room and a moderate rate.

Finally I asked American Express to get involved and they spoke directly to the Katakies. I was told that the rooms available in the Katakies had no king sized beds but were solely queen or smaller. My AMEX rep recommended the Mystique as also very upscale. We went with her recommendation and booked the mystique.

We arrived and stayed at the end of the Season, in fact the web site we looked at on the hotel noted the fact that the day after we were to depart (October 30th) they were closing for the season. We felt like we were on Santorini all by ourselves. No crowds, restaurants open seating, same beautiful scenery and wonderful sunsets that were touted in everything we'd ever read about the island, but it felt like our own private island.

After a short flight from Athens, we were met at the airport by a mercedes van and driver who drove us to the hotel. The hotel is located in Oia, the most scenic part of Santorini. We had packed for a fourteen day cruise and had two suitcases that would have staggered a large elephant. We are both traveling with a large suitcase each weighing in at around 49.9 pounds (airline limit is 50). When we arrived they wouldn’t let us touch our bags. One of their staff hefted our bags on his shoulders and proceeded to walk down about a quarter mile of steep stairs. The view was amazing.

The hotel is built into the side of a cliff on an extinct volcano caldera. Much like Tahiti, the island is a semicircle with the actual volcano vent in the center of a lagoon on an island. If you can imagine a round volcano rim sinking, with a small part of it collapsing and allowing water to enter, you get the picture. The cliffs (that were previously the rim of the volcano) surround the lagoon on three sides with an open portion that cruise ships can sail in and out of.

We walked down the steep pathway to the office, which was midway down. We were met by Antonia and Vasilia, the management staff, with two glasses of champagne and a warm greeting.

We had booked one of their best rooms and they upgraded us to their best suite as an American Express courtesy. It was an amazingly beautiful room with it's own balcony and a view that couldn't be compared to anything I'd ever seen before. It was the most secluded room on the property.

The king sized bed was equipped with the finest linen and was very comfortable. The staff was young and willing to go out of their way to please. Our room also had an exercise gym in a small separate room attached to the suite, as well as a nice kitchen table and a sofa. The design of the room was very relaxing and pleasant. You can see from the photos that they used drift wood as a motiff. I've seen drift wood used poorly in Florida and other tropical resort areas and it usually comes off as cheesy, but this was beautiful.

I had the opportunity to view the Katakies while on the island and much prefer the Mystique for both ambience and beauty. The view from each of these hotels is nearly identical as they are within a few hundred yards of each other, however the staff friendliness and skill of service at the Mystique are superlative.

They also have a gourmet restaurant situated on a deck adjacent to the pool which is a fantastic spot for breakfast or dinner serving only hotel guests, a gravity pool and a cave doubling as a wine tasting room/cellar where the chef prepares gourmet wine tastings and meals for guests.

Our room was approximately 500 feet above the ocean on the cliff.

  • Stayed: October 2008, travelled as a couple
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4  Thank LenM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 November 2008

We stayed at Mystique on Santorini at the end of October 2008 (just at the end of the season, before most of the islands shut down).

The top line of our review is: Mystique is one of the best places we've ever stayed. If you're going to be in Santorini, you should definitely consider staying here.

Our arrival in Santorini was delayed by a nationwide 24-hour transportation strike in Greece, which prevented us from getting a ferry or a plane to Santorini. After a very stressful day and night at the port, we finally got on a ferry the next day and from the moment we were met by the driver in Thira on Santorini, we could feel the stress leaving our minds and bodies.

Mystique is located in Oia, set into the hillside, overlooking the caldera. The view from the front door of our room was unbelievable. When we arrived at the property, they met us at the top of the stairs down, told us to drop our bags (which were brought down to our room for us - no small feat given the # of stairs), and we were given a quick tour of the property (but not before they gave us two glasses of champagne). When we got into our room (after marveling at the view from the restaurant), there was a platter of fresh fruit and a bottle of apricot liquer waiting for us. We sat on our patio and watched the sun go down.

The restaurant was excellent as well. They have an amazing collection of wines (including Vinsanto - an after dinner liquer local to Santorini), and they do tastings every night provided there's enough folks interested. The menu was a great combination of traditional Greek dishes with a modern spin (in some cases). In addition, our room rate included daily breakfast, which was great a well, whether you want a traditional western breakfast (scrambled eggs), or something more Greek. The waiters and waitresses were amazingly responsive and VERY friendly.

Speaking of staff, the woman who checked us in to the hotel (her name started with D - I can't remember it off-hand) acted as concierge and front-desk manager, and was off-the-charts helpful and friendly. When we needed a rental car for the day, she arranged it for us, and let us know when the car was brought over to the property. She also gave us recommendations for local restaurants and arranged transportation back to the port when we needed it. Other guests organized boat tours through her as well. I was really impressed by the level of service the whole hotel offered.

In sum, our stay in Santorini was intended to be the "relaxation" part of our most recent trip - Mystique made it all that and more. It is definitely expensive, but in my mind, it was absolutely worth it.

We will definitely be staying there again at some point.

  • Stayed: October 2008, travelled as a couple
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4  Thank StrangerInStrangeLnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2008

After leaving Oia Castle we ended up at mystique and boy were we happy. The service is excellent. They serve you champagne while you check in. Then they took us to our room. Since we booked last minute they had to put us in one of the grand suites the first night. And it was insanely great with its own private gym and beyond romantic outdoor space. The bathroom and shower was to die for as well. The next day they put us in our standard suite and we were so scared that we were not going to like it since we had experienced a night stay in one of there best rooms. But once we got to our new room #8 we were so happy once again. The room was in my point of view even nicer because from the bed you can see the view of the see and the layout was nicer. The bathroom was a little smaller but nothing to complain about. The breakfast was served at the restaurant every morning and you could eat whatever you wanted. It was delicious. The location was great as well walking distance to Oia Village. The pool was small but ok. the lounge chairs by the pool were nicely placed but there was a faint sewage smell in the air. I asked for a scented candle and yes they brought one over. We also participated in the wine tasting in the private cave of the hotel. Mystique was a great hotel experience for us and we could not have asked for anything more. By the way if you are debating on which room to get try to get number 8 and if you have the money to stay in one of the two large suites stay in the suite that is to the left of the pool under the restaurant. We saw it and it is much nicer then the other suite.

  • Stayed: July 2008, travelled as a couple
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2  Thank NSL76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2008

For a well travelled couple this was our first visit to Greece and Santorini.We spent 6 nights at Mystique and booked after reading Trip Advisor reviews, all contact with Mystique was professional and friendly.
I think the reviews are pretty accurate, maybe a bit too gushy.We had a beautiful suite with our own jacussi and fitness area, a large terrace and stunning view of the Caldera.I think the only downside was that you would expect a seperate loo for this standard and price.
Breakfasts were great but portions could be ridiculously large until we asked for smaller amounts.The rest of the food was OK, well cooked and fresh with great fruit but the menu was limited and did not change, after 6 days it became boring.Outside of the Hotel it was very touristy, especially in Oia but it was still great fun exploring, I would hire a car as the roads and traffic are chaotic at times.
We would recommend Amoudi for a truly energetic walk and great harbourside lunch,there are plenty of other beaches and we found many that were quiet.Weather was fantastic.
Food and everything on Santorini is so expensive, even compared to some of the most expensive places in Europe, don't expect cheap lunches at Greek Tavernas.
Overall we would highly recommend Mystique andSantorini but for 3 or 4 nighs max.

  • Stayed: September 2008, travelled as a couple
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3  Thank brummyboy1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2008

We have just returned from traveling Italy and Greece for three weeks. After Florence and Rome we were ready for a rest in beautiful Santorini, but unfortunately we booked Aspaki Suites. My husband walked for an hour looking at every nearby hotel to see if they had a room available even though we had to lose the entire amount of four nights to Aspaki. Fortunately, he stumbled upon Mystique that had a cancelation. This is the most wonderful "hotel" we have ever been too. Thye room was fabulous, the food incredible (breakfast is included), the pool unbelievable with the views. Thank-you to Dimitra, Vasia, and Antonella for making our stay perfect!!! It is hard to describe the peacelfulness and tranquility that descends upon you sitiing at the pool at Mystique looking at this view. Luck was on our side. Don't hesitate to stay here. We checked out every hotel and by far this is the best !!!

  • Stayed: August 2008, travelled as a couple
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Thank DREAMGIRLY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2008

Jonathan and I returned from our destination wedding from Santorini, Greece and the experience was so unique and out of this world that we recommend Oia, Santorini and Mystique (the hotel of our 5 day stay) to any couple looking to hold a destination wedding or an anniversary in an amazing beautiful and memorable location.

Our wedding ceremony took place in the hotel pavillion of Mystique (http://www.mystique.gr/). Mystique belongs to the Luxury Collection of the reputatble Starwood hotel umbrella, was newly built in 2006 so all the amenities there are relatively new. We fell in love with etheral beauty of the architecture of the hotel, the unique ivory color of the walls (matched the color of my wedding dress), compared to the white washed walls of other hotels on the island, and the incredible view of the cliff and water from our hotel room. All of this beauty captured in our photos which were raved about by our family and friends in the U.S.

Our stay at Mystique completely exceeded our expectations. The services catered to us were so personalized that Jonathan and I felt like we were the only 2 people on the most beautiful location on earth. Antonia, the Hotel Manager, is awesome and always friendly. The tips she gave us were very helpful in customizing our amazing, fun yet relaxing experience in Santorini. Dimitra, the wedding coordinator, is an excellent photographer. We received many praises from our guests of the photos she took of us and our ceremony.

The experience was so incredible that we are definitely planning on going back to Oia, Santorini and Mystique for our anniversaries in the future!

Nancy & Jonathan
Los Angeles, California

  • Stayed: May 2008, travelled as a couple
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1  Thank lunancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2008

We have just returned from a week at this truly wonderful hotel. The location, views and peace are amazing, the rooms are fabulous and the staff could not be more friendly or helpful. We have stayed at many five star hotels and the service here was second to none. If we had to be negative the bar only consists of 4 stools and the plunge pool becomes a little crowded if there are more than 6 people in there but these are all small things when the rest is so wonderful.

  • Stayed: July 2008, travelled as a couple
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2  Thank Travel1UnitedKingdom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mystique Luxury Collection Hotel

Address: Thiras - Ias, Oia 847 02, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Oia
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#10 Spa Hotel in Oia
#13 Luxury Hotel in Oia
#17 Romantic Hotel in Oia
Price Range: £387 - £965 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mystique Luxury Collection Hotel 5*
Number of rooms: 39
Official Description (provided by the hotel):
Mystique is a stylish property consisting of 39 suites and villas built exactly on Oia's most famous cliffs with dazzling views of clear blue crystalline waters towards the Volcano and the Aegean Caldera. 18 Km from Santorini Airport and 20 km from Athinios Port.All accommodations are a wondrous exploration of driftwood, a free spirited, untamed material that harness the elegance of simplicity. Enticing patterns carved into the walls. All suites open onto sea-facing terraces with relaxing daybeds. Cobblestone pathways lead to the plunge pool surrounded by sun beds for the utmost relaxation.Guests may experience an outdoor infinity-edge pool, the "Aura" Bar, the "Charisma" Gourmet Restaurant, "ASEA" the new artisan Japanese restaurant and the "Secret" Wine Cave. ... more   less 
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Also Known As:
Mystique Hotel Oia
Mystique Oia
Mystique Luxury Collection Hotel Santorini/Oia

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