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“Outstanding hotel! We will definitely be back!”

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Astro Palace Hotel and Suites
Ranked #10 of 80 Hotels in Fira
Certificate of Excellence
Islamorada, Florida
Level 5 Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Outstanding hotel! We will definitely be back!”
Reviewed 27 July 2011

We had a group of 17 family and friends who stayed here for four nights. Upon arrival, we met the manager Maria who explained the hotel to us and then escorted us to our rooms. The rooms were amazing, the food was delicious and the pool and outdoor bar were incredible. Maria is the best hotel manager that I have ever met. She arranged manicures, pedicures, laundry service, tours etc. with a smile on her face. Basically, there is nothing that Maria would not have done for our group to ensure that our stay there was memorable. I would recommend Astro Palace to everyone! It made our vacation to Santorini perfect!!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Luvthekeys5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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809 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (160)
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English first
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2011

We stayed at Astro Palace for 4 nights during our honeymoon in Greece. We were greated at the hotel by Anna Maria, who was wonderful during our stay. The hotel arranged all of our transfers, ATV Rentals and reservations. The hotel is a quck 5 min walk to the centre of the town, and offers a great value for Santorini. Our room was large, clean and had a beautiful washroom. Very happy with our choice to stay at this hotel and would chose it again when we return to Santorini. Only reason I didn't give it a 5 star rating is, that it's brand new and they are still working out some details (i.e. spa is new and we were unable to use the steam room, or worldpool after our massage), but it's all very minor and is quickly overlooked when you compare the value of Astro Palace to other hotels in the area. Would highly recommend!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Miller07_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
Reviewed 20 July 2011

Location is good and rooms are new but staff is not very knowledgable and service is far from the 5 stars they claim. This hotel is a solid American 3 star. It's good for the price, just don't expect to much and you'll be happy.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashleylynnspencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxembourg City, Luxembourg
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 June 2011

Stayed for one night in June. I would have to agree with the other positive comments on here: this hotel has got very friendly and helpful staff who are always checking in to see if everything is alright, large comfortable rooms, a good location, great rates in comparison with the hotels closer to the caldera and a very nice pool area. They are making a whole fuss about the five star thing however which made us giggle as some areas really don't look the part (especially the lobby and the breakfast room - fortunately the logo with the 5* is never far away to remind you in case you were in doubt). The rooms are pleasant and modern with very good beds. However the furniture (except the bed and headboard) feels cheap in a mail order catalogue sort of way and the bath only has a hand shower. A complimentary shuttle service to the port would also be nice (although clearly that is not the norm in Santorini) - the hotel can arrange a shared service for 10€ per person but when we booked this apparently the service wasn't available at the time requested and the front desk instead arranged a more expensive private taxi without telling us. These are just minor niggles and I wouldn't have brought them up had they not insisted so much on their star rating. This, then, is a fine hotel, in a good location, with helpful staff and offering value for money. Would recommend without hesitation.

Stayed June 2011, travelled as a couple
Helpful?
Thank Johanvdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 June 2011

It is not in the extremely central place, but 5 minutes away from all the crowd and noise in the main street area is not a bad idea.
Anna Maria, manager, she is very kind and helpful, so is front desk girls. BTW, they are young and pretty as well.
Breakfast is above par considering this is island hotel, don't expect what an Athens hotel can offer. Room is very spacious, but if you demand AC in hot summer, their unit AC is not as good and powerful as central AC. Bathroom is also big, you can take a bathtub shower which you can't get in those cliff-side hotel and apartment.

WIFI needs to be improved to offer stronger signal and better coverage.

I general, this is a nice hotel gives better value for your money.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank CanadaTorontoTom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CA
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 June 2011

I’m fairly on the fence about this hotel, but I don’t think I’d stay here again. The pros: its spotless and brand new, with very large rooms. Particularly loved the huge bathroom with whirlpool tub. Small but pleasant pool area. Breakfast was very good- hot and cold buffet. Easy walk (<5 minutes) to Fira town center.
The cons: wifi is very weak, linens are very rough and bed super hard. No real service that one would expect from a five star property. Smiles and hello when you walk in the door, but that’s it. The biggest downside is a product of the hotel’s location – which is pretty much on the wrong side of town (you can see the water on the East (non-caldera) side of the island)). You have to walk uphill to the town. For a few dollars more (or less) you can stay with a great caldera view and a super luxury hotel.
I also got bitten by mosquitoes like crazy.

  • Stayed June 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Adam1222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicagoland
Level 4 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 June 2011

This is a brand new hotel~away from the craziness~beautiful sea view over fields with a horse or two and the pool~which at night was lit and had music~no crowd at the pool bar~our room was huge, great amenities in the bathroom~comfy beds.
The staff was fantastic~welcoming~helpful~friendly~the breakfast that was included had lots of choices and they kept it restocked quickly~when we go back to Santorini we will certainly stay there~the volcano view as fantastic, but the crowds and constant business offers no tranquility~Astro Palace is the place for us!

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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
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Helpful?
1 Thank SpriteyChicagoland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Astro Palace Hotel and Suites

Property: Astro Palace Hotel and Suites
Address: Eikostis Pemptis Martiou, Fira 847 00, Greece
Phone Number:
Region: Greece > South Aegean > Cyclades > Santorini > Fira
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Fira
#8 Luxury Hotel in Fira
#17 Romantic Hotel in Fira
#18 Family Hotel in Fira
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Astro Palace Hotel and Suites 5*
Number of rooms: 44
Official Description (provided by the hotel):
Astro Palace Hotel and Suites with private pool is a new hotel built in 2010 located in Fira town. All rooms have sea view and half of the rooms have also a private pool. ... more   less 
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Also Known As:
Astro Palace Hotel Fira
Astro Palace Hotel And Suites Santorini/Fira

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