We stayed at Panorama for three nights during our honeymoon in June 2014. Upon arrival, we were greeted by the friendly but somewhat detached reception staff and carried our own bags to our room on the first floor. The room was clean and modern but quite small. Windows are very small though the view is amazing. There is a nice balcony.
The hotel is not as nice as the photos on the web site depict. It seems that the photos are probably a number of years old. The breakfast room pictured is not used--it is locked and is in mild disarray. There is a central "courtyard" area that extends down from street level to the bottom floor of the hotel. There is what appears to be a defunct pool and storage area at the back which during our stay was littered with a bunch of trash bags, hidden slightly by some potted plants.
The courtyard, in addition to being somewhat visually unpleasant, also seems to amplify sounds from the street as well as the water pump which runs intermittently at the bottom of the courtyard. Thus, the room was not particularly quiet at night. The second night, the manager was kind enough to move us, for no additional charge, to a room in the corner (205?) which was much quieter and larger with a jacuzzi. However the balcony was much smaller.
The breakfast was decent, but nothing to rave about. The waitresses were very friendly. Reception staff were pleasant but did not seem to have any vested interest in going above and beyond to make the stay exceptional. The pool is very mediocre and is literally >130 steps from the bottom of the hotel (it is in the older sister hotel below). The pool grounds are small and dated. There are only 5-6 lounge chairs, and the view is obstructed from the chairs by a large wall. Staff at the small snack/drink area are frequently absent though were very friendly when they were around.
Overall, we felt that Panorama was ok, but overpriced. We paid $322/night for this hotel. For that amount we really expected to be blown away. The hotel we stayed at the previous nights in Mykonos (Rocabella) was the exact same price but was far, far superior. The staff, food, service, rooms, and pool at Rocabella really made us disappointed in Panorama given that the two hotels were the same price. In summary, we think you should consider Panorama only if you really value being in the middle of the action in Fira. All others can likely find a nicer/quieter hotel with a more pleasant experience a short walk away from the center of town.
- Official Description (provided by the hotel):
- The Panorama Boutique Hotel opened its doors in August 2011 after a complete reconstruction and refurbishment. This luxury property offers 7 Suites complete with jacuzzi bathtub and 8 Standard Double rooms. All rooms offer balcony with views of Santorini's world famous Caldera, volcanic islets and Thirassia with coco-mat mattresses as standard to ensure a comfortable, romantic and relaxing stay for our guests. Panorama Hotel holds a privileged location on Firas caldera edge on Gold street. All public transport, shops, restaurants, museums and nightlife are on your doorstep. The Panorama Boutique Hotel offers an elevator to all floors. Making Panorama Boutique Hotel the perfect place to enjoy all that magnificent Santorini has to offer. ... more less
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- Also Known As:
- Panorama Boutique Hotel Santorini/Fira