The service at this hotel was absolutely terrible!!!! First of all they claim to be 5star hotel, however they don't provide IRONS in the room or at reception, instead they offer ironning services for a fee. Ohh well that we could we deceided to give our cloude for ironing .. using theire services (by the way it was my parents wedding clothes for my wedding). They absolutely ruined it!!!! And and we went to claim... front desk staff couldn't be less careless.
Second of all, location of this hotel has a view to a chicken farm from some windows and we were so lucky enough to book honeymoon suite with this amazing view, smell and sounds!!!! We were awake at 5.00 every morning.
And finally... on the actuall wedding day - we had flowers delivery.. which went to absolutely different room and to find them it took 30 minutes of waiting!!!!
Please think twice dear travellers before you book this hotel!!!!
- Official Description (provided by the hotel):
- Aressana Spa Hotel and Suites is a selected member of the worldwide recognized association of Small Luxury Hotels of the World. Located in the heart of the cosmopolitan Fira on the island of Santorini offer guests all the charms of the Cyclades islands artfully married with modern facilities and dedicated personalized services. ... more less
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- Also Known As:
- Aressana Hotel Fira
- Aressana Hotel Santorini
- Hotel Aressana
- Aressana Spa Hotel And Suites Santorini/Fira