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“Not very honest staff- No last minute shuttle bus booking? No shuttle bus? There is shuttle bus?” 3 of 5 bubbles
Review of Astir Thira Hotel

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Astir Thira Hotel
Ranked #47 of 80 Hotels in Fira
Amsterdam, The Netherlands
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Not very honest staff- No last minute shuttle bus booking? No shuttle bus? There is shuttle bus?”
3 of 5 bubbles Reviewed 22 September 2012

I stayed at this hotel for two nights with a couple of friends. I wasn't very happy with their shuttlebus service/lack of it. I called them from Mykonos earlier the same day we were checking in, asking them to pick us up at the port. They told us that there couldn't be any "last minute bookings" so we had to get a taxi/bus. We did take a bus for 2.20Euros which was super cheap, but we had to drag all of our luggage all the way to the hotel in a 10 minute walk.

When we got to the hotel, I immediately asked if we could book a shuttlebus to the airport. The lady said this time that they "did not have any shuttlebus service" at all so we needed to book taxis to get to the airport. But guess what? The last day we were at the hotel, right before going into a tourbus and leaving the hotel, we saw a shuttle bus that clearly said "Astir Thira" on it, picking up two other males. I was so angry, but decided not to ask the reception ladies since they had already helped us with the arrangement of our transport to the airport (through the coach bus for the tour we booked, which would take us directly to the airport the same evening).

Another thing that concerned me was how we had to drop off our keys at the front desk every time we left the hotel. The key for the safe also did not work (didn't have much luck with safes during my whole trip to Greece). Also one of the room's key was able to open another room's key. And when we asked for our keys when returning to the hotel, the front desk person didn't even ask us our names or any other identification questions and almost gave us the wrong room key. The level of security at this hotel definitely needs improvement.

Otherwise, good things about this hotel is the general friendliness of the staff (despite some who were dishonest about the shuttlebus), and their helpfulness in helping us choose the local tours around Santorini.

  • Stayed September 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Shmnh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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258 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 August 2012

As a visitor from America with my 3 young nieces I was wondering what kind of accommodations we would find at such a reasonable price.
I needn't have worried, the hotel was pristinelyclean.the pool sparkling clean, the staff and owners absolutely wonderful, friendly and helpful.
We had a room with a pool view , just a short walk to town. Across the street,great view of the caldera.
We will stay here again when we hopefully come to santorini again and recommend this hotel highly to all our family and freinds.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank HelenBernier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 August 2012

A very charming family owned hotel. The staff was amazing and very helpful. They even pick you up and drive you to and from the port.

It's very centrally located, just a five minute walk from the city.

Our room was impeccable and had an amazing view of the volcano surrounded by the Mediterranean sea.

My only complaint was that breakfast was not included.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mannaggia444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caracas, Venezuela
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 July 2012

My boyfriend and I have been here for a week...it has been perfect.
The hotel is located in a great position, 5 minutes walking from Carrefour and from the local bus station (from here you can easily discover the island; bus service is frequent and cheap, approximately 1,60, 1,80 euro to reach all destinations; it is very safe to travel by bus at any time in Santorini).
The staff at the hotel is kind & very helpful at all times; cleanliness is excellent.
Every morning breakfast is served from 8 till 10 and there is a great buffet available; also, there is a Bar menu available for snacks at reasonable prices.
Wifi is free in all rooms and always works.
What can we say...excellent experience: WELL DONE Astir Thira!!

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Francesca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 19 July 2012 via mobile

Hotel is perfectly located just a few steps from the capital of Santorini. The rooms are not too big but everything is clean and in proper order. The staff is competent and helpful. Our room was on the ground floor and overlooked the pool. At first we would have preferred a room with a view over the caldera (the ancient vulcano crater now filled by the sea). We ended up loving our proximity to the pool that also became a center of socializing with the other clients of the hotel. Furthermore, remember that between your room and the beautiful view there is a street when you're offered a choice between pool and view. The only weak spot of our stay was the really poor breakfast. With absolutely no fresh fruit and a limited selection of anything else.

Stayed July 2012, travelled with friends
Helpful?
1 Thank SteNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 July 2012

The service we received was first class. Initally we were not so keen on our room because it was on the ground floor overlooking the main road, but we were given the option to change it if we found it noisy, but after spending the night in it there was no noise so we stayed where we were. The staff were helpful and friendly. The location is good and only 5 mins from a fairly reasonable supermarket and 10 mins from Fira town centre which is very pretty. There where lots of Restaurants with great views and we never had a problem getting a seat. You are also only 5 mins away from the Bus Station if you wanted to travel around the Island.
What was great about this hotel was that it wasn't in the hustle and bustle of the town so it was a lot quiter at night. I went with two other girls and we all thought it was good value.

Room Tip: Don't be put off by the road as you really can't hear the traffic once the door is shut
See more room tips
  • Stayed July 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Travelbushbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 July 2012

the location is perfect,it is very noisy at night in fira and the hotel is 5 mins walk from the centre so that we can enjoy the peace and nice view,and it is also near the big supermarket.
the room is also lovely with sun rise view and have a lovely balcony.
the most important is ,the people there was so nice,they offered us a lot of help, and even helped us to call the next day hotel in Oia and burgain for us,we have no words to show our thankness ,hope we come again next year

  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lin z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Astir Thira Hotel

Property: Astir Thira Hotel
Address: Fira 84700, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Fira
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool
Hotel Style:
Ranked #47 of 80 Hotels in Fira
Price Range (Based on Average Rates): £
Hotel Class:2 star — Astir Thira Hotel 2*
Number of rooms: 23
Official Description (provided by the hotel):
In Fira, the capital of Santorini, a few meters from the main square, is the Astir Thira Hotel. It’s a newly-built luxurious hotel with a spectacular view of the Volcano and the beautiful sunset. Our facilities offer 23 luxurious and comfortable rooms, all equipped with private bath and balcony, telephone, channels of music, fridge, colour television with greek and satellite channels, air-conditioning, hair-dryer and safe deposit box. The Hotel also offers a breakfast area, a salon with TV, Internet access and a relaxing swimming pool for enjoyment. The warm, friendly and family atmosphere as well as our helpful staff guarantee, a fantastic and unforgettable vacation. Have a nice day and many thanks for your staying at ASTIR THIRA HOTEL ... more   less 
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Also Known As:
Hotel Astir Thira
Astir Thira Fira
Astir Thira Hotel Santorini/Fira

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