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“unique experiance”

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Enigma Apartments & Suites
Ranked #2 of 80 Hotels in Fira
Certificate of Excellence
Athens, Greece
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“unique experiance”
Reviewed 10 November 2013

me and my fiance have spent 3 nights at the Enigma. i was whishing the day would have more than 24 hrs so that stresses and worries of life could glided away.the stuff was very friendly, halpfull and very professional.Lisa and Chris to perfctly care of us, their recomentations were great.
our apartment (No2) was the ideal choice with the unforgetable view and a cosy atmosphare.
we would love to come back.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank george m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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889 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hamilton, Virginia
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 November 2013 via mobile

We just returned from a two week vacation in Greece and Turkey. After the first week on a cruise we got off in Santorini and spent the second week at the Enigma. I had read all the reviews on Trip Advisor to find our place to stay and I can say everyone was spot on! Enigma is a fabulous place to stay. Fantastic location, extremely clean, and the service is outstanding!
Key points:
1. Chrisoula was helpful from the beginning, patiently and promptly answering all my many questions via email. Upon arrival she was always available to assist us with recommendations and to make reservations and arrangements for us.
2. As mentioned breakfast is included and cheerfully delivered to your room each day by Eddie. The bread basket and especially the warm croissants were delicious. I also developed a love for the Greek yogurt with Santorini honey.
3. The location is great. You are right on Gold Street so it is an easy walk to all of Fira's shops and restaurants. We ate at several restaurants across the street which were excellent. The main bus depot is only about 2 blocks away and bus service is an easy way to get around. Warning: they run on time or maybe a little early so be at the stop a little early. The buses wait for no one!
4. The view of the caldera cannot be beat! Yes, you need to go to Oia for a sunset but we found that it was more enjoyable sitting on our patio at Enigma with a bottle of wine and the view was just as good!
5. The rooms are very nice and extremely clean. Each one is different with features that may make one more appealing than another based on your preferences. There are a lot of stairs so keep that in mind. The hotel is on 4 levels. The higher numbered rooms are at the bottom so 7 & 8 are at the bottom of the stairs and 1 & 2 at the top. There is a restaurant on the top floor so weigh noise against steps. We stayed in #7 which shares a patio with #8 but 8 has a separate terrace so we only saw our neighbors when they were coming or going. (Would be great for two families traveling together.) The suite was great. Two queen beds with one in a separate bedroom, a big bathroom, kitchenette and all on one floor. The donkeys go right by the terrace on their way to and from the steps down to the port. We were upgraded to #3 which had a hot tub and a terrace which was great. It also meant climbing half as many stairs but the trade off was that the bed was in a loft up a curvy set of stairs so getting up in the middle of the night was a little scary. It did have a couch on the main level that could be used as a bed though but the closet was upstairs and the bathroom much smaller. From what we saw #8 and #4 were both very nice and top choices.

We were there at the very end of the season. In fact the hotel closed the day we left. Many of the top restaurants were already closed so keep that in mind if planning your trip in late October. It was nice not having all the crowds though!

Stayed October 2013, travelled as a couple
Helpful?
3 Thank Sherrong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 November 2013

-Hotel staff were great (Chrisoula was awesome to deal with) -Incredible View, we had one of the rooms with a private Jacuzzi tub
-Breakfast service was such a nice touch
-We were honeymooners and it happened to be my wife's birthday...Chrisoula had arranged multiple free bottles of champagne (upon arrival and with b-day breakfast) and a lovely birthday cake

-we had zero complaints!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RYan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 November 2013

We just spent four nights at the Enigma at the very end of their season - we were their last guests of this year. We are a family of four (2 adults, 2 kids, ages 5 and 7) and stayed in room #4.

My initial impression was quite favorable based upon the prompt replies to my email by owner Chrisoula. She is a delight and understands the attention to detail that guests enjoy.

Our room was clean and spacious. The kids stayed upstairs in the loft while my wife and I were downstairs. The view was superb (see photos, all taken from the balcony other than the one of the lounge at the top) and breakfast was brought to our room each morning with no additional charge.

There's a reason the Engima is ranked #1 in Fira, Santorini.

Room Tip: We were in room #4 and I believe it offers the most privacy, in particular for the private hot tub.
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DavidAusTex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 October 2013

Fira has a wide range of accommodation options so I've spent hours looking for something special. Hundreds of excellent reviews of Enigma Suites really appealed to me so just for the sake of curiosity I decided to give it a try. How come so many different people find this place perfect in the same time?!?! Now after spending 4 amazing nights there I have to admit it is perfect! Santorini island is a truly magical place itself and when you get to stay in a cozy, 2 floors apartment, spotlessly clean, with a fabulous view of the caldera and a breakfast served every morning on your balcony it makes your trip there unforgettable! One thing is the food on the breakfast menu was really good (especially home-made croissants) but the options were limited and repetitive. Could get boring after several days.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 October 2013 via mobile

We spent 3 nites at Enigma - impeccable service, great sunsets, totally accessible to Fira - you have to be here to feel the love and passion of the team running this apartment!

Wines are served daily with your choice of breakfast - you will be totally spoilt for choice.

Take the shuttle if you are arriving at 4:30 am at the ferry- you will be nicely escorted to your apartment by 5am - served a hearty welcome breakfast in the morning and totalky pampered with a welcome bottle of santorini wine!

What a great way to begin your stay at santorini.... Made possible by the warm hospitality of the Greeks!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank huloveshacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cologne, Germany
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 October 2013 via mobile

My wife and I stayed here for a week. We loved it! Thanks to the entire staff of Enigma for their warmth and hospitality. Lisa and Chrisoula were very helpful and nothing seemed too much trouble for them.
We loved the view and the breakfast served every morning on our balcony. The room was always clean. If we ever come back to Santorini we know where we will be staying!

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Aman R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Enigma Apartments & Suites

Property: Enigma Apartments & Suites
Address: Ipapantis, Fira 847 00, Greece
Phone Number:
Region: Greece > South Aegean > Cyclades > Santorini > Fira
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Airport Transportation
Hotel Style:
#1 Romantic Hotel in Fira
#2 Family Hotel in Fira
#2 Luxury Hotel in Fira
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Enigma Apartments & Suites 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Enigma Hotel in Santorini (Apartments & Suites) is perched on the cliff side of western Santorini, in the heart of Fira, the capital of Santorini island. Its wonderful location provides its guests with a spectacular view of the famous Santorini volcano and Caldera complex, the Aegean Sea, the island’s traditional old port and, best of all, the celebrated Santorini sunset. This view, along with the hotel’s excellent service and facilities, places it as a fine Santorini hotel in Fira.The Enigma Fira Santorini luxury hotel provides an amazing atmosphere for your holidays in Santorini. Enigma’s luxury Santorini suites, apartments and studios are elegantly-designed and feature a plethora of modern amenities that fuse harmoniously with the charming island-style architecture, creating one of the most picturesque hotels in Santorini. ... more   less 
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Also Known As:
Enigma Apartments And Suites
Enigma Apartments Hotel Fira
Enigma Hotel Fira
Enigma Apartments & Suites Santorini/Fira

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